Assistant Store Manager at Lids responsible for driving sales and customer service in retail. Supervising store activities and ensuring merchandise presentation aligns with company standards.
About the role
- The Branch Manager in Training (BMIT) position is a performance-based, hands-on, customer-focused role
- Responsible for delivering results related to individual and branch sales goals as well as customer expectations
- Complete job responsibilities in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices
- Perform an active role in meeting all performance goals and metrics for the branch as defined by management
- Develop, assist, and participate in all marketing and collection efforts, both internally and externally
- Work closely with and support others in a positive, team environment to enhance the customer experience
Requirements
- High School Diploma or equivalent required; some college preferred
- Sales and/or customer service experience required, or equivalent experience
- One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections
- Strong math skills, including the ability to count cash
- Professional verbal communication by phone and in person
- Ability to read, write, evaluate, and apply complex and detailed information
- Ability to interact professionally and exhibit appropriate social skills
- Ability to negotiate payment terms and effectively communicate loan requirements
- Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees
- Ability to use computer programs required to process customer transactions
- Ability to maintain composure in stressful situations
- Ability to follow procedures in the normal course of business and in stressful situations
- Ability to develop and maintain business relationships
- Must have a valid driver’s license and access to insured, reliable transportation.
Benefits
- Competitive Wages
- Health/Life Benefits
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant Store Manager driving sales and customer service at Lids locations. Aiming to meet company objectives through effective team supervision and operational management.
Assistant Store Manager at Lids providing customer service and driving sales performance. Responsible for supervising associates and adhering to company policies and procedures.
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