KYC analyst responsible for managing the Know Your Client (KYC) section of loan applications at BDC. Collaborating closely with the Financing team to ensure all documentation is accurate and complete.
About the role
- Scheduling Analyst developing strategies for patient engagement at HarmonyCares. Collaborating with healthcare providers to optimize scheduling workflows and maintain patient census.
Responsibilities
- Develop and maintain provider schedules to meet patient needs
- Manage provider census through proactive census risk management
- Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process
- Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated
- Maintain relationships and effectively communicate HarmonyCares services with patients and family members
- Place and receive phone calls to facilitate effective scheduling function
- Escalate scheduling concerns, and issues, both internally and externally
- Adhere to patient confidentiality policies and procedures
- Attend required meetings and in-services
- Collaborate with manager, teammates, and other HarmonyCares employees
- Perform other duties as required
Requirements
- 2+ years college, and/or equivalent experience
- 2 years of healthcare or customer service experience required
- Strong analytical and critical thinking skills
- Moves quickly to solve complex, real-time issues
- Possesses excellent written and verbal communication skills
- Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency
- Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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