Vendor Functional Analyst responsible for customer engagement strategies and vendor performance management with an aim to optimize financial outcomes.
About the role
- KYC analyst responsible for managing the Know Your Client (KYC) section of loan applications at BDC. Collaborating closely with the Financing team to ensure all documentation is accurate and complete.
Responsibilities
- Provide high-quality administrative and analytical support to the BDC Financing team in managing the Know Your Client (KYC) section of loan applications
- Review customer files to gain an overall understanding of the loan
- Obtain all necessary KYC documents and information from customers
- Ensure the completeness of KYC forms
- Analyze the provided KYC information
- Raise any flags to the Business Development Lead (BDL)
- Follow up with clients
- Collaborate closely with the BDL and the Underwriter
- Lead the KYC process from end to end in collaboration with the Business Development Lead and other internal partners
- Ensure timely and effective collection of all necessary documentation
- Analyze and identify any non-compliant issues
- Apply a client-centric approach to provide excellent service to entrepreneurs and build trusting relationships
- Respond promptly, accurately, and professionally to existing and potential customers
- Ensure compliance with policies, procedures, and practices
- Keep abreast of changes made to policies, procedures and detailed processes and trends related to KYC issues that may have an impact BDC
Requirements
- Bachelor's degree in business administration or a related field
- Strong business acumen
- Ability to build strong relationships with external and internal partners
- Ability to analyze and interpret financial statements
- Exceptional attention to detail
- Client service orientation with a demonstrated ability to take initiative in listening and resolving issues
- Excellent written and verbal communication skills in interactions with entrepreneurs and colleagues
- Highly organized with the ability to prioritize tasks, manage multiple responsibilities, and handle various situations effectively
- Ability to work independently and meet tight deadlines
- Teamwork, creativity, flexibility, and a collaborative spirit
- Proficiency in MS Office (Word, Excel, Outlook)
- Bilingualism (English and French) is mandatory in Québec only
Benefits
- Flexible and competitive benefits
- Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices closed from December 25 to January 1
- A hybrid work model that truly balances work and personal life
- Opportunities for learning, training and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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