Community Assistant at Yugo facilitating resident support and engagement in student housing. Assisting with customer service, marketing, and community safety in a vibrant environment.
About the role
- Community Assistant at Yugo responsible for resident support and community engagement activities. Providing exceptional customer service and assisting in the leasing and marketing process.
Responsibilities
- Provide exceptional customer service to residents, prospective residents, and their guests.
- Assist residents with inquiries, concerns, and requests in a friendly and professional manner.
- Serve as a knowledgeable resource regarding community policies, procedures, and services.
- Play a significant role in the leasing and marketing process at their community.
- Develop and implement engaging activities, events, and programs that foster community spirit and encourage resident involvement.
- Assist with administrative tasks such as managing resident inquiries.
- Promote a safe and secure living environment by adhering to and enforcing community policies and procedures.
- Collaborate with other staff members to ensure seamless operations and a cohesive residential community.
Requirements
- Strong communication and interpersonal skills, with the ability to work with diverse groups of people.
- Demonstrated ability to lead, motivate, and mentor others.
- Ability to work effectively in a team environment.
- Strong organizational and time management skills.
- Knowledge of or willingness to learn about campus resources and services.
- Understanding of and commitment to diversity, inclusion, and respect.
- Basic computer proficiency and ability to learn software applications.
- Flexibility to work evenings, weekends, and occasional special events.
- Ability to be on-call for emergencies.
- Current account is in good standing (if current resident).
Benefits
- Competitive compensation and opportunities for advancement and growth
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Community Assistant role at Yugo focuses on supporting student residents in Jacksonville, AL. Involves customer service, community engagement, and administrative duties.
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