Support Technician providing IT assistance related to microinformatics and printers in Cuiabá, Brazil. Must have a professional posture and basic network knowledge.
HE
Hybrid Technical Support Manager – Hybrid Cloud Support
Posted 3 months ago
About the role
- Managing technical support teams handling customer issues in hybrid cloud support at HPE. Leading operational excellence and ensuring team goals are met while driving customer satisfaction in Bangalore.
Responsibilities
- Manage area(s), or team(s) of company employees with well-defined, limited scope.
- Direct daily work activities/priorities, people recruitment and development, cost management, and direction-setting.
- Ensure operational excellence by establishing key metrics and ensuring team goals and contractual commitments are met.
- Establish and manage relationships with subject matter experts and appropriate management.
Requirements
- Advanced University degree: post-graduate degree or equivalent experience.
- 8+ years’ experience in relevant technologies and customer support environment with proven managerial abilities.
- Demonstrate in-depth knowledge of corporate organization and policies.
- Demonstrate business, technical or functional knowledge at the mastery level.
- Skills in project management, analysis, communication, scheduling, controlling and presentation.
Benefits
- Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
- Personal & Professional Development: Invest in your career with specific programs to reach any career goals.
- Unconditional Inclusion: Celebrate individual uniqueness, flexibility to manage work and personal needs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Support Technician providing assistance on microinformatics and printing devices to local users. Ensuring proper technical support for devices such as laptops, tablets, and phones.
Analista de Suporte II atuando na linha de frente do suporte aos sistemas de gestão em saúde. Focado em garantir a eficiência e continuidade dos sistemas na Unimed Porto Alegre.
Business Support Analyst supporting data - driven decisions through Power BI at Coloplast. Collaborating on projects and process improvements within the Business Support department.
Second Line Support Engineer at Babcock, ensuring reliable satellite communications for the UK Armed Forces. Responsible for maintenance, troubleshooting, and providing technical support in a secure environment.
Systems Support Analyst focused on Dynamics 365. Involves developing and customizing applications to improve business processes in a hybrid work environment.
AI Support Engineer developing agent ownership strategies for WeSuite's support bot while ensuring performance and product knowledge. Strong focus on automation and continuous improvement in a SaaS environment.
IT Support Engineer providing IT support for Apple - based environments, assisting various businesses in Germany. Focusing on infrastructure management, customer support, and system integration.
Regional IT Support Technician supporting IT technology in citizenM hotels and operational offices. Responsible for managing technical issues and coordinating external IT staff across the region.
Provide IT support as a Help Desk Analyst for Vision33, collaborating with global teams across various technologies. Troubleshoot user issues and onboard new employees while maintaining IT inventory.