Site Support Analyst providing IT support for daily production targets in GM's manufacturing plants. Ensuring safety and quality standards while interacting with various levels of staff.
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Hybrid Technical Support Manager – Hybrid Cloud Support
Posted last month
About the role
- Managing technical support teams handling customer issues in hybrid cloud support at HPE. Leading operational excellence and ensuring team goals are met while driving customer satisfaction in Bangalore.
Responsibilities
- Manage area(s), or team(s) of company employees with well-defined, limited scope.
- Direct daily work activities/priorities, people recruitment and development, cost management, and direction-setting.
- Ensure operational excellence by establishing key metrics and ensuring team goals and contractual commitments are met.
- Establish and manage relationships with subject matter experts and appropriate management.
Requirements
- Advanced University degree: post-graduate degree or equivalent experience.
- 8+ years’ experience in relevant technologies and customer support environment with proven managerial abilities.
- Demonstrate in-depth knowledge of corporate organization and policies.
- Demonstrate business, technical or functional knowledge at the mastery level.
- Skills in project management, analysis, communication, scheduling, controlling and presentation.
Benefits
- Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
- Personal & Professional Development: Invest in your career with specific programs to reach any career goals.
- Unconditional Inclusion: Celebrate individual uniqueness, flexibility to manage work and personal needs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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