People Operations Manager overseeing HR systems and reporting for Unilever’s Wellbeing Collective NA. Supporting compliance, benefits, and payroll operations in a fast - paced environment.
About the role
- HR People Services Leader overseeing HR operations and service delivery for APJ at HPE. Leading high-performance teams and driving process improvements in a hybrid working environment.
Responsibilities
- Lead and develop a high‑performing regional team of HR Operations Advisors (ICs and Supervisors), setting clear goals, coaching for performance, and ensuring timely delivery of services across APJ.
- Own HR service delivery for APJ, including employee data management, HRIS administration, Contact HR coordination, onboarding, offboarding, internal mobility, and support for external hiring.
- Localize global standards into country‑specific processes and controls; implement and monitor process changes to improve usability, self‑service, and content management across diverse markets.
- Drive process reengineering and simplification across APJ; identify automation and tool investments to improve accuracy, speed, and cost efficiency while ensuring regional consistency.
- Lead HR Operations support for MADO (Mergers, Acquisitions, Divestitures, and Outsourcing) activities in APJ, coordinating employee transitions, compliance checks, and integration tasks with global and local teams.
- Ensure legal and statutory compliance across APJ jurisdictions, partnering with Legal, Payroll, and local HR to maintain accurate records, statutory filings, and data privacy controls.
- Manage vendor relationships and service centers, ensuring tight linkages between country deliverables and shared service centers; oversee SLAs, vendor performance, and continuous improvement initiatives.
- Own operational metrics and financial accountability, including service cost optimization, regional reporting, and impact analysis for process decisions.
- Partner with HR and business leaders to consult on HR program impacts, system changes, and opportunities for cost savings and improved employee experience across APJ.
- Lead cross‑functional projects and change initiatives that affect employees across multiple APJ countries; perform impact analysis and develop mitigation plans tailored to local contexts.
Requirements
- First‑level university degree or equivalent experience; advanced degree preferred.
- Typically, 10+ years of relevant experience in HR operations, HRIS, or HR service delivery; experience in operations or IT is a plus.
- Minimum 5+ years supervisory experience; experience managing multi‑disciplinary teams and vendors across multiple countries.
- Demonstrated experience operating across APJ markets with familiarity of multiple local employment laws, statutory requirements, payroll interfaces, and cultural nuances.
- Practical experience with HRIS platforms (e.g., Workday) and HR operations tooling.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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