Hybrid Business Operations Manager – Supply Chain

at Hewlett Packard Enterprise

• Job title: Business Operations Manager – Supply Chain
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Heredia, Costa Rica

About the role

• Business Operations Manager at Hewlett Packard Enterprise responsible for managing supply chain processes. Leading cross-functional teams for effective demand/supply management and process improvements.

Responsibilities

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

Requirements

• First level university degree or equivalent experience; advanced university degree preferred.
• Typically 6-10 years of experience in a supply chain function.
• Experience in more than one supply chain function.
• Excellent understanding of supply chain processes (plan, source, make deliver).
• Identifies cutting edge analytical tools, models and methods for making key business decisions.
• Excellent communication and influencing skills; mastery in English and local language.
• Excellent internal and external relationship management skills.
• Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills ( Power BI, Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
• Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
• Strong business acumen and technical knowledge within area of responsibility.
• Very strong understanding of the company's overall supply chain strategy.
• Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling.
• Excellent understanding of national and international trade requirements to align customs/trade function with business objectives.
• Thorough knowledge of inventory modeling and analysis.
• Strong leadership skills including team-building and conflict resolution and management.
• Excellent understanding in developing and managing a trade compliance program.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness.