Hybrid Sales Manager – Italy

at Guestnet

• Job title: Sales Manager – Italy
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Brixen, Italy

About the role

• Sales Manager managing full sales cycle for Guestnet in the Italian hospitality market. Collaborating with leadership and marketing to drive growth and product impact.

Responsibilities

• Own the full sales cycle for the Italian hospitality market (prospecting → demo → closing)
• Using Sales Methodology like MEDDIC or BANT method
• Build and manage a strong pipeline of hotels, resorts, and hospitality groups
• Conduct discovery calls and product demos tailored to customer needs
• Develop long-term relationships with decision-makers (GM, IT, Operations, Marketing)
• Work closely with Marketing on campaigns, events, and partnerships
• Provide structured feedback from the market to Product & Leadership
• Represent Guestnet at industry events, trade fairs, and partner meetings
• Identification and research of target accounts (hotels, resorts, hospitality groups)
• Execution of multi-channel outbound campaigns (email, phone, LinkedIn, events)
• Qualification of inbound leads and scheduling of discovery calls and product demos
• Maintenance and continuous improvement of CRM data quality (e.g. Salesforce)
• Collaboration with the leadership team to develop, validate, and scale repeatable sales playbooks
• Structured feedback to Product and Marketing teams based on customer interactions
• Active contribution to a high-performing, positive, and collaborative sales culture

Requirements

• 3–5 years of experience as a Sales Manager in a SaaS environment, ideally within a startup or scale-up
• Comfortable working in a fast-moving, scale-up environment
• Proven experience selling to individual hotels as well as enterprise hotel chains, particularly in the Italian market
• Strong entrepreneurial mindset – you want to build and shape, not just execute
• Confident navigating ambiguity and rapidly changing requirements
• Proven track record in closing mid-market or enterprise customers
• “Can do” Attitude and team work
• Deep understanding of consultative sales and solution selling
• Self-driven, hands-on mindset with excellent written and verbal communication skills
• Strong KPI- and target-driven mindset with a focus on continuous improvement
• Fluent Italian and English (written and spoken), German is a plus

Benefits

• A key role in scaling a fast-growing SaaS company in hospitality
• High degree of autonomy and trust
• Direct impact on product and go-to-market decisions
• Competitive salary with performance-based commission
• Flexible working setup (remote-friendly)
• A young, international, and highly motivated team
• Clear growth path as Guestnet expands across Europe
• The opportunity to actively shape a product that is defining the future of hospitality