Client Services Coordinator ensuring customer service excellence in operations and reporting. Working within a diverse team at Alfred H Knight in Johor, Malaysia.
About the role
- Offsite Phlebotomy Specialist for Guardant Health coordinating patient phlebotomy orders remotely. Collaborating with vendors and internal teams to maintain effective service and documentation.
Responsibilities
- Communicate via phone, email with various vendors to arrange Offsite Phlebotomy for patients
- Assist clients and sales team place kit orders for tests
- Build and maintain effective relationships with vendors, sales representatives, patients and internal stakeholders
- Keep precise and clear documentation of all communications
- Adhere to SOP’s related to Offsite Phlebotomy
- Enter information and upload documentation into Salesforce.com and LIMS
- Resolve customer complaints and escalated situations
Requirements
- 4 year college degree in Biological Sciences or similar discipline is preferred.
- High school diploma required
- 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
- Solid experience using Microsoft Office is needed
- Salesforce (CRM) experience is a plus
- Bilingual English/Spanish and any additional language is an asset.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Program Lead responsible for delivering engagement programs and shaping culture across Client Services at Bank of America. Collaborating with leadership to drive connection, inclusion, and team effectiveness.
Tax Director overseeing tax compliance and mentorship at EisnerAmper. Working with diverse clients including high net worth individuals and organizations across multiple states.
Tax Partner at EisnerAmper providing compliance and consulting services to high net - worth individuals and family offices. Leading engagements and mentoring staff in a prominent accounting firm.
Tax Manager joining EisnerAmper to oversee client engagements and review tax returns for compliance. Collaborating with clients and developing junior staff in a hybrid work model.
Tax Manager at EisnerAmper responsible for supervising associates and reviewing tax compliance. Join a fast - growing accounting firm with a culture of professional development and client relationships.
Client Service Officer within Deutsche Börse Group supporting international clients with Clearstream processes like Settlement, Corporate Actions, and Cash Management.
Business Insurance Client Service Representative supporting account managers with client service functions and renewal processes. Collaborating on policy details and providing risk management recommendations.
Customer Service Consultant role within Vivo's Engineering and Customer Service team analyzing operational indicators. Responsible for improving telecom service delivery and processes.
Customer Service Analyst providing first - level support and maintaining client satisfaction in a dynamic company. Engaging with teams to resolve client inquiries and issues promptly.