Director managing strategy and performance for WaterAid UK and International. Leading planning processes, reporting, and ensuring alignment to global strategy.
About the role
- Area Director leading healthcare systems commercial strategy at Guardant Health. Focus on revenue growth and adoption across priority health systems with a high-performance team culture.
Responsibilities
- Own account-level strategy and performance across assigned priority health systems, translating direction into weekly actions that consistently deliver revenue and adoption results.
- Set clear expectations and performance standards, driving goal attainment and motivating the team to achieve and exceed targets.
- Establish account prioritization and investment strategy across the book of business, including where to focus on pilots versus scale and how to sequence stakeholders, sites, and workflows to drive system-wide adoption.
- Coach and develop Directors, Health Systems – Regional Accounts through a defined competency model, regular field coaching, and rigorous account/opportunity reviews.
- Convert health system complexity into execution opportunity by understanding governance, incentives, workflows, stakeholders, and barriers, and translating insights into concrete next steps.
- Ensure strategic account plans are robust and current, including stakeholder mapping, governance pathways, value hypotheses, and rollout roadmaps.
- Drive Shield adoption from pilots to enterprise scale through workflow development, EMR enablement support, training coordination, and multi-site governance.
- Own measurement discipline by ensuring success metrics are defined, tracked, and advanced through customer QBRs/MBRs.
- Run internal account QBRs and follow the governance rhythm to align cross-functional owners, remove barriers fast, and keep execution tight.
- Identify risks early and communicate clearly up the organization with mitigation plans and timely escalations.
- Maintain working fluency in the healthcare ecosystem shaping account decisions.
Requirements
- 5+ years of experience in first-line leadership of healthcare commercial Account Managers
- Proven success driving diagnostics adoption within complex health systems/IDNs
- Experience enabling workflow change and/or EMR-supported implementation
- Strong executive communication skills and comfort engaging senior stakeholders
- Track record of consistent performance, forecasting discipline, and operational excellence
- Commitment to compliance, integrity, and collaborative team success
- Highly organized, proactive communicator with advanced project management capabilities
- Proficiency with Microsoft Office (Excel, PowerPoint) and CRM tools (Salesforce.com preferred)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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