Account Manager I handling field client service roles in oncology for Guardant Health. Collaborating with internal teams and developing relationships while achieving company objectives.
Responsibilities
Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer needs.
Ensure team objectives are met
Requirements
0-3 years customer service/sales experience
Previous experience in diagnostic, medical device, biotech, pharma setting is preferred.
Ability to engage in a consultative process while connecting client needs with GH capabilities.
Excellent customer service skills.
Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
Ability to work independently and manage multiple projects.
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