Lead strategic initiatives in Sales Operations, driving productivity and optimizing processes at Gartner. Collaborate across functions to meet the operational needs of the sales organization and support sales leaders.
Responsibilities
Enable a scalable and effective sales organization by leading projects to drive sales productivity and optimize the organization’s business and sales process infrastructure
Partner cross functionally to meet the ongoing operational needs of the sales organization and support sales leaders by understanding and addressing their organizational needs
Lead projects to drive the strategic initiatives established by Sales operations and Sales leadership
Partner with Variable Compensation, Territory Planning, and Territory Management to improve processes and execute on strategy decisions established by Conference Attendance Sales global leadership
Build collaborative relationships with Conference Attendance Sales (CAS) Leadership
Lead projects with the Business Analytics team to improve reporting and insights necessary for leadership to effectively strategize, plan, and lead their organizations
Partner with Sales Enablement on sales programs and initiatives to drive sales productivity, improved CRM adoption, fulfillment of business unit priorities, and overall sales effectiveness
Manage the rhythm of business activities such as weekly leadership team meetings, Key Initiative Meetings, Quarterly business reviews, annual planning, and other cadenced reporting, metrics, and business needs
Support compensation plan design processes and development of incentive programs to drive sales force behavior
Support establishment of business unit KPIs, metrics, and quota setting methodologies
Support annual planning processes including salesforce expansion, organization structure, rules of engagement, etc.
Develop in-depth insight into the sales force and their needs to inform decisions and strategies
Conduct ad hoc reporting and analysis as needed
Requirements
Bachelor's degree required, Master's or advanced degree a plus
5+ years of progressive business experience, preferably in a sales operations or business operations function
Demonstrates strong knowledge of business process, operational strategy, trends, issues and data analysis to deliver against business objectives
History of project management, effectively driving key business initiatives
Experience working with sales teams
Process oriented with strong analytical skills
Ability to think big picture with willingness to also deep dive
Strong communication skills with ability to balance high level communication with technical communication
Ability to recognize problems and see them through to solution
Demonstrated ability to work independently and with little direction
High sense of urgency and attention to deadline
Financial management skills with high attention to detail
Exceptional Microsoft office skills, especially Excel & PowerPoint, PowerBI experience is a plus
Experience with Microsoft Project or other project management software is a plus
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