About the role

  • Associate Director of Strategy & Operations for MBA Program at Georgetown University supporting over 900 students. Overseeing academic advising, co-curricular programming, and collaboration across university departments.

Responsibilities

  • Responsible for assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time, Flex, and Flex Online MBA students
  • Serve as academic advisors for multiple cohorts of students in each class of either the Full-time, Flex, or Flex Online MBA Program
  • Involved in regular communication with students regarding curriculum planning, degree progress, and academic difficulties
  • Responsible for outreach and problem solving for struggling students, including connecting students to tutors and assessing progress
  • Ensures students are aware of available resources for mental, emotional, or physical challenges
  • Meetings with students happen frequently, including evenings
  • Serve as liaison with other university offices to support students with academic or personal issues
  • Play an instrumental role in the co-curricular development and support of MBA students
  • Oversee planning, execution, and budgeting of programming that contribute to the overall student experience

Requirements

  • Bachelor’s Degree
  • 4 to 5 years of relevant work experience
  • Experience working in student services and/or higher education
  • Ability to thrive in a fast-paced environment, managing multiple projects and competing priorities simultaneously
  • Highly organized and detail-oriented, with strong time management skills and the ability to meet tight deadlines
  • Self-starter with sound judgment, professionalism, and the ability to work effectively under pressure
  • Strong interpersonal, communication, and problem-solving skills, with a collaborative and student-centered approach
  • Proficiency with Google Workspace, including Google Sheets/Excel; familiarity with database software or student information systems is a plus
  • Enjoys working with students from diverse backgrounds and is committed to supporting an inclusive community

Benefits

  • medical
  • dental
  • vision
  • disability insurance
  • life insurance
  • retirement savings
  • tuition assistance
  • work-life balance benefits
  • employee discounts
  • voluntary insurance options

Job title

Associate Director of Strategy – Operations, MBA Program

Job type

Experience level

Senior

Salary

$47,586 - $87,558 per year

Degree requirement

Bachelor's Degree

Location requirements

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