Associate Director of Strategy & Operations for MBA Program at Georgetown University supporting over 900 students. Overseeing academic advising, co-curricular programming, and collaboration across university departments.
Responsibilities
Responsible for assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time, Flex, and Flex Online MBA students
Serve as academic advisors for multiple cohorts of students in each class of either the Full-time, Flex, or Flex Online MBA Program
Involved in regular communication with students regarding curriculum planning, degree progress, and academic difficulties
Responsible for outreach and problem solving for struggling students, including connecting students to tutors and assessing progress
Ensures students are aware of available resources for mental, emotional, or physical challenges
Meetings with students happen frequently, including evenings
Serve as liaison with other university offices to support students with academic or personal issues
Play an instrumental role in the co-curricular development and support of MBA students
Oversee planning, execution, and budgeting of programming that contribute to the overall student experience
Requirements
Bachelor’s Degree
4 to 5 years of relevant work experience
Experience working in student services and/or higher education
Ability to thrive in a fast-paced environment, managing multiple projects and competing priorities simultaneously
Highly organized and detail-oriented, with strong time management skills and the ability to meet tight deadlines
Self-starter with sound judgment, professionalism, and the ability to work effectively under pressure
Strong interpersonal, communication, and problem-solving skills, with a collaborative and student-centered approach
Proficiency with Google Workspace, including Google Sheets/Excel; familiarity with database software or student information systems is a plus
Enjoys working with students from diverse backgrounds and is committed to supporting an inclusive community
Benefits
medical
dental
vision
disability insurance
life insurance
retirement savings
tuition assistance
work-life balance benefits
employee discounts
voluntary insurance options
Job title
Associate Director of Strategy – Operations, MBA Program
Manager overseeing Cash Vault Operations, ensuring secure and efficient handling of cash for Treasury Management clients. Leading a team and managing compliance within cash logistics.
CLS Core Practice Manager leading and optimizing core servicing practices in consumer lending products at Huntington. Ensuring compliance, operational excellence, and driving scalable customer - centric servicing practices.
Retail Service Operations Team Leader overseeing ~10 branches to execute service and operational objectives in assigned market area. Mentoring team and participating in branch operations.
Supervising Flood and Insurance Operations at NBT Bank, overseeing complex duties and team performance. Ensuring compliance and efficient operations in financial services environment.
Lead strategic initiatives in Sales Operations, driving productivity and optimizing processes at Gartner. Collaborate across functions to meet the operational needs of the sales organization and support sales leaders.
North Europe GenMed Medical Operations Lead at Sanofi managing the execution of MCO/country medical plans. Oversight of strategic directions and operational implementation for drug development and medical affairs.
DCIM Administrator responsible for executing physical changes in Cloudflare's global network infrastructure. Collaborating with cross - functional teams to optimize asset management and maintain data accuracy.
Senior Operations Professional processing financial transactions accurately for high - priority clients in a diversified financial services company. Managing high - volume caseload and implementing process improvements.
Sales Operations & Administration Coordinator supporting APAC business units at Entrust. Managing sales operations and financial administration with a focus on data - driven reporting and accounting support.
Director of IT Operations overseeing IT Service Management programs at Avangrid. Responsible for strategic direction, collaboration, and continuous process improvement in IT operations management.