Lead strategic initiatives in Sales Operations, driving productivity and optimizing processes at Gartner. Collaborate across functions to meet the operational needs of the sales organization and support sales leaders.
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Hybrid Data Center Infrastructure Management Administrator – Infrastructure Operations
Posted 2 hours ago
About the role
- DCIM Administrator responsible for executing physical changes in Cloudflare's global network infrastructure. Collaborating with cross-functional teams to optimize asset management and maintain data accuracy.
Responsibilities
- Assist with the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand
- Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives
- Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs)
- Be a role model and champion for continuous improvement, standardization, optimization, and automation
- Workflow Execution: Administer and manage the Nlyte Workflow/Work Order processes, including; issuing, tracking, and closing all physical MAC tickets
- Enforce strict adherence to the defined process by global technicians
- Data Integrity Champion: Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to guarantee 99.5%+ accuracy
- Asset Lifecycle Management (ALM): Own the entire asset data chain from receiving (scanning/logging) through deployment and decommissioning
- Model Library Management: Maintain the Nlyte Materials Catalog, ensuring all new hardware models have precise, validated resource profiles (power, cooling, rack elevations) to enable Analyst validation
- Field Training & Support: Provide hands-on training and support for global technicians on using the Nlyte mobile app, scanning tools, and required workflow procedures
Requirements
- Bachelor's degree in Information Technology, Logistics, Manufacturing, Business Administration, or a related field, or equivalent practical experience
- 4+ years of hands-on experience in IT Asset Management or DCIM administration (Nlyte experience is a strong advantage)
- Direct experience administering a workflow or change management system, with a focus on discipline and process enforcement in a multi-site environment
- Experience with change management in ERP and asset management transformation efforts
- Experience operating in a high-velocity environment involving geographic dispersed Data Centers across various time zones
- High proficiency in physical inventory control, including barcode/RFID systems
- Deep familiarity with data center infrastructure, including server hardware, network hardware, rack elevation/density, and power distribution
- Knowledge of structured cabling, and cabling standards
- Advanced proficiency in Excel (VLOOKUP, Pivot Tables) or basic SQL
- Expert in workflow Management (MAC Process): Proven experience managing a high-volume Move, Add, Change queue
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
GW
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