Hybrid Program Manager, Global Technology Sales

at Gartner

• Job title: Program Manager, Global Technology Sales
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $84,000 - $116,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Stamford, United States

About the role

• Program Manager responsible for managing global sales operations programs and processes at Gartner. Focused on driving revenue growth through strategic planning and execution in a complex organization.

Responsibilities

• Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
• Take ownership and define, deliver and manage programs on a global basis, in any area of the sales operations business.
• Support achievement of business objectives and goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
• Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements, establish and execute on strategies and tactical plans for the definition, development and implementation of cohesive programs.
• Provide thought leadership on appropriateness of tools and process to deliver program goals.
• Design and deliver program communications and presentations to all management levels within and beyond Sales.
• Manage ongoing interactions with internal stakeholders.
• Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.
• Maintain an excellent understanding of sales areas supported, internal/external business management & informational needs.
• Use subject matter expertise to prepare and maintain project and process workflow documentation.
• Create, run and maintain tracking and reporting processes and tools to monitor aspects of strategic business operations.

Requirements

• Bachelor’s Degree or higher
• 7+ years’ business experience
• 5+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.
• Ability to lead multiple large projects in parallel, continuing level of quality/detail for business analysis, design, and project management for each.
• Experience supporting content, strategy or product and/or product strategy, analytics platform projects and programs
• Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results.
• Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
• Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work, gain consensus and ensure successful outcomes, among large, diverse, global groups of constituents, with a broad spectrum of roles and titles, including senior executives.
• Thought leadership skills & ability to partner with senior management on program development and to lead and advice team members.
• Excellent stakeholder management, people skills, negotiation, influencing, collaboration, communication, and presentation skills a must
• Excellent business operations, project management, analytical & organizational skills, IT literacy, numeracy, initiative, problem solving, rigor and attention to detail, time management and prioritization skills
• Ability to manage, lead and guide less experienced colleagues.
• Ability to work independently and as a collaborative team player, with excellent time management & prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining complete control over process at all times.

Benefits

• Competitive salary
• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching and more!