CX Supervisor leading team to improve customer support quality and compliance for Coinbase in Cyprus. Engaging with various stakeholders to ensure regulatory adherence in customer communications.
About the role
- Client Success Associate ensuring Gartner clients receive value from their subscriptions. Engaging with diverse client professionals to drive service delivery and satisfaction within the organization.
Responsibilities
- Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
- Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
- Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
- Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
- Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
Requirements
- Must be fluent in English & Norwegian
- Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- Highly competitive compensation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior CRM Consultant leading both mid - market and enterprise - level HubSpot CRM solutions. Transforming complex requirements into scalable architecture and automating processes.
Strategic Customer Success Manager driving success for top companies utilizing Cloudera's data solutions. Engaging closely with stakeholders to ensure product adoption and customer satisfaction.
Customer Success Manager at Clever Devices ensuring service delivery and customer satisfaction. Collaborates with operations and manages service issues for demanding clients across various accounts.
Senior Customer Success Manager leading client onboarding and sustainability strategy in a hybrid role. Focus on real estate in France and Europe, requiring strong client engagement and project management skills.
Customer Success Manager engaging public sector clients to leverage our learning platform. Drive renewals and identify growth opportunities while fostering strong relationships in a remote role.
Customer Success Executive working onsite at healthcare clients to implement AI solutions. Building relationships and training staff to improve workflows and patient care outcomes.
VP of Customer Success at Hippocratic AI responsible for customer satisfaction and retention across payer clients. Building teams, establishing strategies, and resolving customer issues.
Customer Success Executive responsible for implementing Hippocratic AI solutions within healthcare systems. Building relationships and ensuring successful adoption while managing client expectations and outcomes.
Customer Success Executive embedded in client healthcare systems implementing AI solutions for better patient outcomes. Overseeing workflow delivery and user adoption while maintaining strong relationships.