About the role

  • Client Manager at Greenberg Traurig coordinating client relationships and operational procedures across multiple offices. Leads client service initiatives while fostering collaboration and accountability.

Responsibilities

  • Collaborates cross-functionally to implement best-practices in strategic account management
  • Coordinates delivery of value-add services across operational teams
  • Helps teams expand firm-wide client relationships
  • Works with relationship attorneys to develop and manage client operational procedures
  • Enables an exceptional client experience
  • Manages client-facing reporting on client programs, including community engagement, continuing legal education, and ESG Champions
  • Coordinates with billing team to assure billing arrangements are set up properly and follow client’s Outside Counsel Guidelines
  • Leads onboarding of new attorneys to the client team

Requirements

  • Bachelor’s degree from an accredited university required; Master’s degree (MBA, MA, MS, JD or other relevant graduate degree) preferred
  • Minimum of eight years relevant experience in marketing and business development at a law firm or other professional services firm, with proven experience supporting client relationships
  • Proficient in budgeting, reporting and application of financial metrics
  • Strong organizational and project management skills
  • Exceptional communication skills, both oral and written
  • Ability to adapt to a changing environment
  • Deep understanding of the legal services industry.

Benefits

  • Competitive compensation
  • Excellent benefits package
  • Opportunity to work within an innovative and collaborative environment

Job title

Client Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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