Account Manager responsible for strategic customer accounts in Tokyo, enhancing customer success and driving revenue growth through digital transformation proposals. Hybrid work model with diverse global culture.
About the role
- Director of Global Patient Communications at GSK, leading professional society engagement strategies and patient education initiatives. Collaborating with diverse stakeholders to enhance integrated medical communication plans.
Responsibilities
- Lead the development of professional society and patient communication plans across therapeutic areas to address unmet audience needs
- Coordinates the development and delivery of impactful educational content tailored to the needs of societies and patient organizations in accordance with health literacy requirements
- Liaise with internal and external stakeholders, including internal patient engagement teams, society patient offices, external patient advocacy groups, and thought leaders
- Define innovative content strategies as part of integrated medical communication planning
- Proactively evaluate key conferences, congresses, webinars, and patient-centered events where GSK Medical can effectively engage and deliver value-driven content
- Collaborate with internal and external partners to develop initiatives aligned with the Patient Engagement organization
- Align with GSK’s corporate communications, government affairs, and advocacy team on initiatives that involve patient organizations and professional societies
Requirements
- Advanced degree in science, medicine, or pharmacy
- 7+ years of related scientific communication, patient advocacy, and/or medical affairs work experience
- Experience developing and executing medically driven and patient-focused content initiatives across therapeutic areas
- Experience with scientific communications, patient content needs, health literacy principles, and regulatory considerations
- Experience with pharmaceutical company partnerships
- Ability to synthesize insights from external stakeholders including patients and translate them into meaningful, impact content strategies
- Experience working cross-functionally across Medical, Commercial, Digital, and Advocacy teams
- Technical capabilities in Excel, PowerPoint, and Team sites
- Experience interpreting, analyzing, organizing, and presenting complex data to a broad range of audiences in ways that matter to them most
- Time management skills, identify priorities, and manage multiple tasks.
Benefits
- Available benefits include health care and other insurance benefits (for employee and family)
- Retirement benefits
- Paid holidays
- Paid vacation
- Paid caregiver/parental and medical leave
- Eligibility for annual bonus
- Participation in share-based long-term incentive program
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