FX Front/Middle Office Analyst at Liquidnet managing trade support and client onboarding. Collaborating effectively across time zones in a fast - paced environment with a focus on process improvements.
About the role
- Analista de Atendimento de Projetos B2B I at Grupo RBS focusing on communication and client satisfaction with diverse stakeholders.
Responsibilities
- Interlocução com diferentes steakholders para garantir ações comercializadas;
- Desenvolver e acompanhar o cronograma de entregas;
- Realizar o atendimento e acompanhamento das entregas dos clientes com o uso de ferramentas de gestão de projetos;
- Coletar dados para construção de relatórios;
- Lidar com adversidades, avaliar e mitigar riscos sugerindo soluções;
- Estar em constante contato com executivos comerciais e demais times internos para alinhamentos referentes às entregas;
- Garantir a satisfação total dos clientes B2B (marcas/agências), estimulando a recompra de ações;
- Realizar reuniões recorrentes para tratativas referentes à condução de pautas, verificação e acompanhamento das entregas;
- Apresentar relatórios e pós-vendas das ações.
Requirements
- Formação superior completa ou em andamento em Marketing, Publicidade, Relações Públicas ou áreas equivalentes;
- Habilidade em organização;
- Perfil comunicativo, proativo e com facilidade de relacionamento com diferentes stakeholders;
- Desejável ter experiência com Monday e similares;
- Desejável ter experiência em atendimento B2B (marcas/agências) e/ou gestão de projetos.
Benefits
- Vaga também para PcD
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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