Customer Journey Manager working with product teams to enhance digital customer journeys and provide value within the Segments & Propositions Platform at Lloyds Banking Group.
About the role
- Project Manager for Campus Stadt Natur in Berlin. Involved in organization and coordination of educational programs focusing on nature, environment, and sustainability.
Responsibilities
- Support in organizing and coordinating educational and outreach programs on nature, environment, climate and sustainability at Britzer Garten
- Organization of educational, outreach and ESD (Education for Sustainable Development) programs for all target groups (from daycare/kindergarten to adults)
- Design and delivery of educational programs for children and young people, focusing primarily on nature experiences, biodiversity, species groups and sustainability
- Networking, establishing and maintaining contacts with local stakeholders (e.g., daycare centers, schools and other child and youth organizations) and with Freilandlabor Britz e.V.
- Conducting target-group-specific information events and training sessions at the Britzer Garten sites
- Issuing calls and awarding contracts for programs, as well as budget planning, cost controlling and invoice verification for the site
- Design and delivery of own programs such as workshops and guided tours
- Communications and marketing: promoting the education program, writing texts for press releases and website updates, managing booking systems and partner portals
- Networking at district and supra-district levels
- When required: supervising interns or other volunteers on site
- Quality assurance for the programs and their implementation, evaluation and substantive documentation
- Close coordination with the Campus Stadt Natur team overall and at other locations, as well as with the Grün Berlin Britzer Garten team
Requirements
- University degree with relevant proven professional experience
- Excellent knowledge of project management and experience in planning and coordinating educational programs
- Experience in designing, planning and delivering workshops and program offerings
- Strong interest in educational topics such as (urban) nature, environment, sustainability and climate
- Excellent communication and collaboration skills internally and externally, conceptual strength and strong organizational ability
- Confident language skills and an empathetic approach to working with children's groups as well as people of all ages
- Business-fluent German (spoken and written)
- Independent and responsible working style and very good teamwork skills
- Willingness to work flexible hours (including weekends)
- Confident user of common MS Office applications and content management systems
Benefits
- An open and appreciative corporate culture
- A respectful and goal-oriented working atmosphere
- A collegial environment within interdisciplinary teams and flat hierarchies
- Opportunities to shape projects, room for your own conceptual ideas and challenging projects of strategic importance for Berlin
- Flexible working time arrangements in a family-friendly environment (mix of on-site work and up to 40% flexible remote work, flextime with compensatory time off, individual part-time solutions)
- 30 days vacation per calendar year plus days off on December 24 and 31
- A modern office in the Ullsteinhaus with direct public transport connections (U6)
- Performance- and task-based compensation
- Additional pension scheme via VBL, capital-forming payments (Vermögenswirksame Leistungen) and a subsidy for the BVG job ticket
- Further training and personal and professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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