About the role

  • Counter Manager at Clarins in Macy's Peabody, MA directing team and building the brand. Ensuring effective communication and achieving sales goals in a customer-oriented environment.

Responsibilities

  • You will direct an award-winning team while communicating effectively with customers in order to develop strategies and build the Clarins business
  • Motivate counter staff to meet daily sales goals and review specific goals for focus products
  • Communicate upcoming in-store events and promotions with all counter staff
  • Maintain a daily communication log – keep everyone informed of prior events and daily priorities
  • Assign individual counter maintenance duties
  • Uncover networking/outsourcing opportunities
  • Recruit, develop and retain top talent for the counter
  • Consistently assess and provide ongoing performance feedback to all levels of the counter team
  • Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results
  • Achieve overall retails sales and event goals and ensure all team members are achieving Club Clarins goals

Requirements

  • Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience
  • Knowledge of, and ability to handle multiple projects, review and prepare event schedules and meet critical deadlines
  • Good interpersonal skills and sales experience
  • Strong sales ability and interpersonal skills
  • Ability to create activity and animation
  • Prior cosmetics experience required

Benefits

  • A commitment to Social & Environmental Responsibility embedded in our raison d'être
  • A caring and inclusive corporate culture
  • Development and training opportunities
  • Attractive compensation and benefits

Job title

Counter Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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