Support Analyst guiding users of SAP Ariba and other solutions in Spanish, English, and Portuguese. Creating materials to facilitate user adoption and resolving technical inquiries on demand.
About the role
- Technician providing VIP support in a hybrid role in Paris. Responsible for audiovisual setup and IT support in a premium environment.
Responsibilities
- Provide VIP user support with a high level of service
- Work on audiovisual equipment for meetings and events
- Install, configure and verify IT equipment
- Participate in server room operations (Level 1)
- Perform basic infrastructure tasks (restarts, checks, etc.)
- Ensure meeting rooms are functioning correctly
- Provide on-site presence for audio/video support during events
- Manage equipment installations and deliveries
Requirements
- Experience in VIP support or another high-demand environment
- Comfortable with audiovisual systems and meeting room setups
- Basic knowledge of networking and systems
- Excellent professional appearance (business attire)
- Fluent in English
- Autonomous, detail-oriented and service-minded
Benefits
- SWILE card (meal vouchers, transport and employee benefits)
- 12 RTT (additional compensatory days off)
- Group health insurance
- Profit-sharing
- HR support
- Close managerial follow-up (Agile methodology)
- Company events: after-work socials, tech meetups, onboarding events, sports events, gaming nights, and more
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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