Technical Key Account Manager responsible for the technical support of key customers. Collaborating with teams to optimize performance and manage complex projects.
About the role
- Account Supervisor at Gregory managing media relations and client communications at a top 40 PR firm. Overseeing daily activities and building client relationships in the Boston area.
Responsibilities
- Manage and align daily activities to assure quality standards and to reach client expectations.
- Monitor media, share trending news stories with the team and strategically capitalize on the news flow.
- Conduct media outreach at a high level of impact.
- Save moderately difficult media assignments for themselves while delegating others to team members according to skills and abilities.
- Actively participate in the management of the team’s development of daily media queries, add and align against client narrative.
- Build relationships with clients and serve as the “go to” for client suggestions and inquiries.
- Write strategic press releases, blog posts, media queries, and social media posts.
- Have a high level of skill and understanding of productivity, media monitoring and media relations tools.
- Lead internal training events.
- Stay current and add to personal understanding of issues, processes, terms, products, and regulations specific to clients’ industries.
- Provide feedback to VP/SVP on issues of strategic direction, competitive threats and changes in the public relations landscape.
- Attend client and industry events, conferences, etc. Share findings and conclusions.
- Participate in marketing initiatives and support firm and team lead, as requested.
- Identify and refer any and all issues, risks and concerns to the VP.
- All other tasks as assigned.
Requirements
- An undergraduate degree in communications, public relations, journalism, English, or a similar major.
- At least 5 years of PR experience
- Experience or interest in the financial industry (Fin Tech) is a plus
- Proficiency in Google Workspace, Microsoft Office, and operational and productivity tools
- Understanding of AI and how it can support work
- Team player
- Detail oriented
- Organized
- Self-motivated
- Ability to flag issues
- Ability to mentor others
- Excellent communication skills
- Desire to learn
- Client service oriented
- Adaptable to changing work demands and priorities
- Goal oriented
- Positive attitude
Benefits
- health insurance
- 401(k) plan
- paid time off
- paid holidays
- life insurance
- short-term and long-term disability insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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