About the role

  • Peer Care Manager providing support to individuals with mental health challenges in the community. Linking participants to resources and fostering recovery through peer engagement and care management.

Responsibilities

  • Manage a caseload of participants consistent with industry standards, regulatory expectations, and program needs.
  • Provide individual and group peer support using a flexible, trauma-informed, person-first framework.
  • Conduct outreach to engage individuals who may not typically connect with the mental health system.
  • Support participants in developing recovery-oriented goals, using tools such as Wellness Recovery Action Plans (WRAP) and Advanced Directives.
  • Facilitate or co-facilitate networking and support groups as requested.
  • Support transitions from respite, emergency rooms, hospitalizations, or periods of incarceration.
  • Link participants to peer, family, community, and professional supports.
  • Provide care management support, including: Assisting with applications, entitlements, or benefits.
  • Coordinating referrals and care plans with input from participants.
  • Supporting discharge planning and follow-up during/after hospitalizations.
  • Participating in meetings with providers, specialists, or community agencies as appropriate.
  • Document services and care management activities in the Electronic Health Record system.
  • Provide after-hours emergency coverage and crisis intervention as needed.
  • Follow agency policies, professional standards, and regulatory requirements.
  • Other related duties as assigned.

Requirements

  • Certification as a New York Peer Specialist (or eligible for certification within six months of hire)
  • While not required, it is beneficial for the NY Certified Peer Specialist to hold other credentials such as a CRPA, FPA, or YPA credential.
  • 2 years of related work experience (preferably, the candidate will have experience in mobile engagement techniques).
  • Basic computer knowledge.
  • Valid Driver's License and satisfactory driving record.
  • Maintain New York State Defensive Driving certification within 30 days of hire.
  • Must maintain pre-employment clearances by applicable regulatory clearances as required.
  • Legal eligibility to work in the United States without sponsorship.
  • Fluency in English (Reading, Writing, Speaking).

Job title

Peer Care Manager

Job type

Experience level

JuniorMid level

Salary

$60,000 per year

Degree requirement

Professional Certificate

Location requirements

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