Hybrid Technical Chief of Staff, CPTO

at Gravitee

• Job title: Technical Chief of Staff, CPTO
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Technical Chief of Staff driving Gravitee’s AI, pricing, and organizational strategies. Partnering closely with CPTO across Product, Engineering, and Marketing to implement critical initiatives.

Responsibilities

• AI Adoption & Governance : Own the CPTO’s AI agenda across Product, Engineering, and Marketing - defining frameworks for responsible usage, tool governance, and cost controls. Champion AI-native workflows to compress timelines and unlock new capabilities.
• Pricing, Packaging & Commercial Frameworks : Drive the design and evolution of Gravitee’s pricing model in partnership with Product, Sales, and Finance. Model pricing scenarios and analyse downstream impact on ARR, gross margin, and customer acquisition economics.
• Change Management & Org Design : Lead change initiatives across all three functions - from restructures to new function creation. Own job architecture, levelling frameworks, and org models reflecting current and planned headcount.
• Budgeting & Financial Intelligence : Own the operational budget layer for the CPTO’s remit - tracking actuals vs. plan for marketing spend, platform costs, and headcount. Build financial models covering customer ROI, gross margin, and cost-per-customer.
• Board Preparation & Executive Communication : Lead preparation of board materials, investor decks, and executive briefings. Draft high-quality memos and frameworks that reflect the CPTO’s voice - ensuring readiness for every high-stakes moment.
• Acquisition Scouting & Modelling : Build and own the framework for evaluating acquisition targets across technology fit, team quality, and financial profile. Monitor the API and integration market for emerging targets and consolidation signals.
• Analyst Relations & Product Analytics : Own project management of major analyst evaluations (Gartner MQ, Forrester Wave). Define the product analytics framework - ensuring the right instrumentation, dashboards, and decision loops for data-informed product decisions.
• Rhythm of Business : Design and run the operating cadence for the CPTO - QBRs, leadership offsites, cross-functional kick-offs, and all-hands across Product, Engineering, and Marketing.

Requirements

• 8+ years in roles combining strategic thinking, operational execution, and technical depth - spanning product management, engineering leadership, strategy, or consulting.
• Demonstrable experience as a direct partner to a C-level executive, independently driving complex cross-functional initiatives to completion.
• Strong understanding of product and engineering concepts - enough to credibly engage with technical trade-offs and product strategy.
• Experience with financial modelling, budgeting, and data analysis - comfortable building and interrogating models and dashboards.
• Excellent written communication - able to produce board-quality documents, crisp executive memos, and structured analytical write-ups.
• Familiarity with the API management, developer tooling, or integration technology landscape is a strong advantage.

Benefits

• Competitive medical coverage
• Pension / 401k program options
• Stock options - you build it, you own it
• 25 days holiday + in-country national holidays
• 3 mental health days + wellness allowance
• Your birthday off 🎉
• Professional development budget
• Hybrid work culture with hubs across regions
• Quarterly team events + annual offsite at an exciting location
• A meaningful, progressive, global company culture that is as fun as it is hardworking