Sales Associate providing customer service and support for retail pool supplies at Pinch A Penny stores. Duties include assisting customers, maintaining cleanliness, and performing water tests.
About the role
- Sales Associate managing customer experiences and inventory at Grainger to maximize sales opportunities and assist customers in person and through various communication channels.
Responsibilities
- Manage the entire customer experience
- Look for ways to maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences in email, over phone, or in person
- Pick, prepare, and stage will call orders/shipping product
- Prepare customer backorders and put away other stock received
- Help with merchandising and perform showroom replenishment
- Perform inventory counts
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards
Requirements
- Flexibility to work any time within branch hours of operation
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents
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