Regional Training Specialist training and educating customers on Hydrafacial devices in Detroit and Cleveland regions. Collaborating with Training & Education and Marketing teams for enhanced product awareness and utilization.
About the role
- Senior Specialist, Training Delivery in operations support training at Grainger. Focusing on training execution, content development, and project management to enhance operational excellence.
Responsibilities
- Conduct strategic training needs assessments across operational teams to align learning with business goals and performance expectations
- Run end-to-end training workshops, including planning, scheduling, facilitation, resource coordination, and post-training evaluation
- Handle cross-functional projects related to training, performance improvement, and operational capability building
- Host and facilitate instructor-led and blended learning sessions that promote operational excellence, safety, and process consistency
- Tailor training content and delivery methods to meet the diverse learning styles, non-exempt and exempt roles, and experience levels of operational employees, ensuring relevance and engagement
- Facilitate regular reviews with leadership to assess training effectiveness, identify gaps, and define next steps for development
- Apply agile methodologies to training projects, iterating quickly based on feedback, adapting to shifting priorities, and ensuring training remains relevant and responsive to evolving operational needs
- Champion change initiatives by embedding change management strategies into training content and delivery to support adoption and readiness
- Reinforce learning through coaching and follow-up, ensuring knowledge transfer and sustained performance improvement in the field
- Support project deployments, ensuring consistent training execution and change enablement across locations
- Leverage LMS and operational systems (e.g., SAP) to manage training records, run reports, analyze, and report on training data to understand success rates and gaps
Requirements
- Bachelor's Degree in Business, Human Resources, Organizational Development, Education, Adult Education, or related fields
- 2+ Years of experience in related field
- Strong organizational and time management skills with the ability to manage multiple concurrent projects
- Responds to training needs with empathy, patience, and adaptability, creating inclusive and effective learning environments
- Understanding of LMS systems, operational systems, and core technical and learning tools
- Proven ability to work independently while influencing and partnering across teams
- Excellent communication and interpersonal skills, with a focus on stakeholder alignment and leadership engagement
- Flexible and adaptable to evolving business needs, championing initiatives through training content and facilitation
- Experience with change management frameworks and adult learning principles
- Spanish language proficiency is a plus
- Ability to lift <25 lbs
- Must be able to travel within and outside the U.S.; up to 25%
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
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