Senior Analyst supporting Business Intelligence & Analytics at Goodwin, providing critical insights to leadership teams. Collaborating cross-departmentally to develop analysis tools and support growth strategies.
Responsibilities
Design, develop, and build high quality data visualization, reporting, and analytical solutions
Enhance the quality, functionality, and performance of current reporting solutions.
Address and resolve questions or incidents escalated by business users.
Transform disparate data sources into scalable data products and visualizations that effectively communicate business insights
Evaluate and enhance operational processes and data workflows for scale, simplicity and reliability
Ensure highest standard of data integrity and quality through the development of robust and automated quality control processes
Requirements
Bachelor’s Degree required, preferably in a quantitative discipline (e.g., Computer Science, Statistics, Engineering, Mathematics, or similar)
Advanced degree or professional/technical certifications are nice to have
Minimum of 5+ years of work experience in business intelligence / analytics role, preferably with some exposure to legal or professional services
Minimum of 2+ years of work experience in customer / marketing / sales analytics
Experience working with CRM systems (e.g. Dynamics, Salesforce)
Proven experience building and managing customer segmentation models
Experience working across the marketing technology tech stack, i.e. email marketing systems, Cvent (events), Google Analytics & Parse.ly (web analytics), and Sprout (social media)
Ability to analyze, structure, and contextualize vast, unstructured, or incomplete data
Demonstrated proficiency with data visualization tools, e.g. Tableau, PowerBI, or Looker
Demonstrated proficiency with data preparation tools, e.g. Microsoft Fabric Notebooks & Data Pipelines, Alteryx, Tableau Prep, and related querying languages (SQL)
Demonstrated proficiency with MS Excel, including advanced features such as pivot tables and vlookup
Strong verbal and written communication / presentation skills
Experience working in a high-performing agile delivery model is a plus
Benefits
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
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