Manager overseeing strategy, implementation, and management of the event technology ecosystem for Goodwin's Global Operations Team. Collaborating across departments to enhance event lifecycle and efficiency.
Responsibilities
Serve as the firm’s primary project manager for Cvent-based events
Lead end-to-end delivery including build, configuration, testing, launch, reporting, and post-event analysis
Coordinate timelines, deliverables, and integrations with stakeholders across departments
Assess current event-related tools and recommend enhancements or new solutions
Partner with internal teams and external vendors to set up and manage integrations
Maintain working knowledge of APIs, data mapping, and governance
Design and deliver training and documentation for planners and internal stakeholders
Set up and manage event check-in technology
Support event collateral and communication needs
Ensure data quality across systems; create and maintain dashboards and reports
Preference to Cvent, EMS, Microsoft Dynamics 365, Workfront, Zoom and an understanding of integrations (travel, CRM, etc.)
Experience and familiarity with other related technologies including but not limited to Bizzabo, RainFocus, ON24, Webex Events, Swoogo, Goldcast, SpotMe, HubSpot, Marketo, Smartsheet, Monday.com, and Maptition, or comparable tools supporting event registration, engagement, CRM, analytics, or project management
Demonstrated ability to train and empower others to utilize event technology systems effectively
Strong analytical and project management skills
Excellent communication and collaboration skills
Commitment to data integrity, security, and user experience across integrated systems
Ability to interact professionally at all levels, both internally and externally
Proficiency with Microsoft Office, including advanced Excel
Benefits
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
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