Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
CJ
Hybrid Part-time Account Manager
Posted 2 months ago
About the role
- Part-Time Facility Solutions Manager at City Wide Facility Solutions managing client relationships and ensuring service quality across accounts while providing operational support.
Responsibilities
- Serve as primary point of contact for assigned client accounts
- Conduct regular site walkthroughs to ensure quality standards are met
- Maintain strong communication with independent contractors regarding performance and expectations
- Respond promptly to client concerns and facilitate timely resolution
- Document service activity, feedback, and follow-ups within CRM systems
- Coordinate scheduling adjustments and service requests
- Monitor account health and proactively identify service improvement opportunities
- Escalate operational or contract issues to leadership when appropriate
Requirements
- 2+ years of experience in facility management, operations, customer service, or building services preferred
- Strong relationship management and communication skills
- Detail-oriented with strong follow-through
- Comfortable using Microsoft Office and CRM/database systems
- Reliable transportation for local site visits
- Must reside in the Inner East Bay of the Bay Area (Concord, Dublin, Livermore, Tracy, Antioch, etc.)
Benefits
- Competitive hourly pay
- Eligibility for performance-based bonus
- Mileage reimbursement for site visits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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