Givaudan is a global leader in Fragrance & Beauty and Taste & Wellbeing.
We celebrate the beauty of human experience by creating for happier, healthier lives with love for nature.
Together with our customers we deliver food experiences, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good.
With over 163 locations in 52 countries and over 78 production sites, of which 31 are located in Europe, 22 in North America, 17 in Latin America, 8 in Asia-Pacific, and 1 across South Asia, the Middle East, and Africa, we are committed to driving  purpose-led growth that makes a positive impact.
Givaudan: Human by nature.
www.givaudan.com

Givaudan

Browse and apply for open jobs at Givaudan.

customer-support

Givaudan is a global leader in the creation of flavors and fragrances, dedicated to crafting innovative solutions that enhance food, beverage, and personal care products. With a commitment to sustainability and responsible sourcing, Givaudan aims to contribute to happier, healthier lives by integrating creativity and science in its offerings. The company serves various markets, including food and beverage, consumer goods, and beauty, by providing tailored ingredients and solutions that resonate with consumers' preferences and wellbeing.

Givaudan is a global leader in Fragrance & Beauty and Taste & Wellbeing. We celebrate the beauty of human experience by creating for happier, healthier lives with love for nature. Together with our customers we deliver food experiences, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good.

With over 163 locations in 52 countries and over 78 production sites, of which 31 are located in Europe, 22 in North America, 17 in Latin America, 8 in Asia-Pacific, and 1 across South Asia, the Middle East, and Africa, we are committed to driving  purpose-led growth that makes a positive impact.  

Givaudan: Human by nature.

www.givaudan.com

• Ensure the correct and daily execution of main responsibilities within the Customer Care Support Office according to the requirements.
• Work with guidance from Senior Representatives and Team Lead.
• Build relationships within local team.
• Communicate with internal and external partners by phone or by email.
• Daily communication and collaboration with customer care front office and any other relevant area.
• Be referent of customer portals (invoices submission).
• Lead meeting with the business in case any issues with portals.
• Resolve issues and handle customer complaints internally and externally and determine corrective action.
• Monitor invoicing (manual process when applicable).
• Perform order entry for both division and all accounts with all order entry method.
• Extract and analyze to improve customer KPI's with a mindset of continuous improvement.
• Be referent of different pillars of customer care, such as automation, quality, continuous improvement, master data.
• Manage sales order process from receipt of purchase order for assigned customers and affiliates following Customer Care guidelines.

Customer Care Support Representative

Customer Care Support Office Representative ensuring execution of responsibilities, focusing on customer care, in a hybrid model based in Buenos Aires.

human-resources

• Partner with the leadership teams to manage all key HR processes and topics such as Talent Acquisition, Talent Management and Succession Plan, and Employee Communication etc
• Ensure a trusted working relationship with the mid-level leaders in your area of the business
• Identify trends and issues that require solution and involve appropriate resources
• Contribute to defining clear roles and responsibilities and streamlined internal HR processes

HR Manager

HR Manager managing HR processes including Talent Acquisition and Employee Communication at Givaudan's Changzhou site. Partnering with leadership to enhance employee experiences and develop HR strategies.

marketing

• Support the Marketing Managers in the following areas: Creation, revision, and optimization of high-quality PowerPoint presentations for regional trend updates as well as internal and external stakeholders.
• Development of creative and unconventional presentation approaches to communicate trends effectively.
• Support in implementing various marketing initiatives according to the roadmap - primarily through innovative, visually compelling presentation decks.
• Participation in the preparation and execution of internal and external events, including support with exhibitor and speaker coordination.
• Use of digital tools and consumer programs to generate consumer insights, trend analyses, and reasons-to-believe for projects.
• Conducting research across multiple consumer & market intelligence tools and applying the insights in regional programs or customer projects.
• Extraction and interpretation of performance data from internal systems.

Marketing Intern

Marketing Intern supporting the Regional Innovation Marketing Team in Kemptthal, Switzerland, focusing on marketing initiatives and consumer insights.

compliance

• Lead Compliance & Data Protection activities across all legal entities in the country, reporting to the Finance Manager France
• Implement, operate and maintain all elements of the Compliance Management System to meet applicable legal (e.g., Sapin II) and regulatory requirements, align with industry best practices, and maintain required documentation
• Manage the rollout and implementation of global Compliance policies across all legal entities in the country and monitor adherence to these policies and procedures
• Develop local Compliance policies as required
• Prepare the country annual Compliance risk assessment and provide analysis and reporting
• Monitor completion rates of Compliance trainings and facilitate Compliance training sessions
• Communicate on compliance matters and respond to compliance inquiries within the country
• Manage customer requests regarding acceptance of their Supplier Codes of Conduct and issue reservation letters for all legal entities in the country
• Support the Group Compliance team with Third-Party Due Diligence requests
• Investigate compliance allegations within the country
• Assist and co-lead special projects as required
• Oversee compliance with Data Protection laws and regulations
• Implement Data Protection policies and train employees
• Serve as the point of contact for local authorities (CNIL) and manage any inquiries or investigations
• Conduct regular audits to identify potential risks related to the management of personal data
• Build constructive and effective relationships with cross-functional teams and stakeholders
• Support and collaborate closely with the Group Compliance team and the Group Data Protection team based at Givaudan Headquarters in Switzerland
• Communicate effectively with internal partners (Company Managers, Finance Managers, HR Managers, EHS/Sustainability team, Legal team, Data Protection Officer)
• Proactively work to continuously improve processes

Country Compliance & Data Protection Manager

As a Country Compliance & Data Protection Manager at Givaudan, oversee compliance activities and data protection laws. Key liaison for legal standards and training within the organization.

project-manager

• complete project entry including commercial data, technical data and standards
• use Smart Submission Tools for smaller projects
• track sampling appointments and prepare quotation documents
• ensure correct documentation
• handle communication of pricing
• initiate and follow up on customer and internal sample selections
• communicate details directly to customers
• implement commercial measures
• manage the project pipeline

Sales Project Coordinator

Sales Project Coordinator managing project submissions and customer communications for a leading global flavor and fragrance company. Enhancing consumer experiences through creativity and innovation.

account-manager

• Develop strategic relationship with clients at both senior level and operation level, sophisticated in the working environment of Market Giant in China, including the complicated organization structure, and frequent change in Market Giant.
• Independently develop the account sales strategy, and ADP (business development plan), initiating, planning, leading the activities to deliver the account strategy with support from internal team.
• Achieve annual sales target, project pipeline, and WIN rate (the measurement for the winning project / the total projects engaged.)
• Sharply identify customer needs and translate them into viable projects, building clear business cases to secure internal approval and resources.
• Work with regional team to support the innovation project development, and also contribute the commercialization of the innovation.
• Maintain high biz. Ethics in daily work, and protect the our reputation.
• Play a project leader role in leading and motivating the cross-function team in daily work, ensure our resource (time, HR, expense, investment) used.
• Manage the internal stakeholders, ensure good agreement on project/customers.

Key Account Manager

Key Account Manager in Givaudan’s Taste & Wellbeing Division managing client relationships and driving sales strategies for innovative food solutions. Focused on the beverage sector with project management responsibilities.

Givaudan is a global leader in Fragrance & Beauty and Taste & Wellbeing. We celebrate the beauty of human experience by creating for happier, healthier lives with love for nature. Together with our customers we deliver food experiences, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good. With over 163 locations in 52 countries and over 78 production sites, of which 31 are located in Europe, 22 in North America, 17 in Latin America, 8 in Asia-Pacific, and 1 across South Asia, the Middle East, and Africa, we are committed to driving  purpose-led growth that makes a positive impact. Givaudan: Human by nature. www.givaudan.com

Givaudan

About the company

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42 jobs found

Customer Care Support Representative

Givaudan

HR Manager

Givaudan

Marketing Intern

Givaudan

Country Compliance & Data Protection Manager

Givaudan

Sales Project Coordinator

Givaudan

Key Account Manager

Givaudan