Junior Customer Support Analyst providing first contact support for financial technology solutions. Engaging with clients through ticket systems, ensuring resolution and effective communication.
About the role
- Credit Management & Collection Analyst responsible for managing the credit granting process while optimizing sales and minimizing bad debt losses. Engage in collection management, credit risk mitigation, and dispute management.
Responsibilities
- As a Credit Management & Collection Analyst you will be accountable for the entire credit granting process
- You will resolve simple collection issues, perform collection follow up on potential credit risk accounts with significant past due amounts
- You will monitor/follow up collection action with outside agencies and legal counsel
- You will manage and mitigate credit risk by analyzing customer annual financial reports, quarterly and regulatory filings debt service ratings and other reporting tools
- Establish and review credit limits for both new and existing accounts
- Work with corporate and regional finance to analyze bad debt reserve requirements and recommend monthly accruals
- Participate in the quotation and proposal stages to ensure credit terms are appropriate in meeting management’s cash flow objectives and the corporate credit and collection policy
- Ensure sound decisions are made regarding the releasing/holding of customer orders based upon financial condition of the account.
Requirements
- A degree in Business, Accounting or Finance and/or relevant professional qualification
- Minimum 3 years experience and above in Credit Management & Collection process experience
- Experience in credit analysis to quantify risk and assign credit limits within established guidelines
- Proficient in English language
- Competency in other languages would be an added advantage
- SAP experience is highly preferred
- Good command of Microsoft Office (Word/Excel)
- Open with working hours of 10.30am- 7.30pm
Benefits
- Hybrid work
- Best-in-class benefits, competitive pay, and a nurturing and progressive environment
- Excellent opportunities for progressive learning and development
- A creative team environment that will inspire you
- Comprehensive healthcare plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Analista de Processos avaliando e revisando processos da empresa com foco na eficiência e segurança. Implementação de controles internos e melhorias contínuas em colaboração com várias áreas.
Logistics Analyst managing customer relations and operational processes at Carsten, a leading logistics provider. Responsible for order tracking, communication, and performance analysis.
Sr. Benefits Analyst managing defined benefit administration and oversight for Honeywell Retirement plans. Providing operational support and driving digital transformation initiatives forward.
Senior Lease Analyst at MRI Software overseeing lease data abstraction and compliance. Collaborating with local and global teams to enhance lease management processes and systems.
Analyst supporting equity and equity - linked transactions within the Equity Capital Markets team. Involves preparing client materials, conducting financial analysis, and supporting deal execution in investment banking.
Fraud Model Analyst at PNC supporting data - driven fraud detection through advanced analytics. Collaborating across teams to optimize business outcomes using machine learning and statistical modeling techniques.
Logistics Analyst Apprentice supporting Navy Shipbuilding Program Offices at NAVSEA in Washington, DC. Responsibilities include learning logistics management and interfacing with government customers.
Portfolio Analyst responsible for analyzing and evaluating commercial and real estate loan applications. Servicing loans and pursuing new business through marketing and business development.
Analyst supporting Omnichannel Outreach Lane in healthcare digital engagement. Execute patient mailers and support project management for digital pilots while collaborating with cross - functional teams.