Hybrid Junior Account Manager

at Givaudan

• Job title: Junior Account Manager
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Switzerland

About the role

• Junior Account Manager supporting sales and managing global customer accounts at Givaudan. Collaborating in a multicultural team to drive business success and customer partnerships.

Responsibilities

• Support growth of Givaudan’s business by managing both top and bottom line under supervision.
• Cultivate and manage relationships across designated customer/categories, building strong connections with decision-makers and influencers.
• Lead multidisciplinary teams to deliver customer briefs and account plans with excellence.
• Monitor customer and competitor activity, providing insights and updates.
• Develop and execute account plans, integrating customer analysis and market intelligence.
• Create and deliver impactful presentations to internal teams and customer partners.
• Identify business opportunities and support customer initiatives within designated portfolios.
• Oversee project transitions from development to industrialization.
• Track performance versus KPIs (sales, profitability, win rate) and suggest corrective actions.
• Manage customer issues ensuring timely and quality resolution.
• Operate confidently in ambiguous environments, demonstrating initiative and a proactive mindset.

Requirements

• University degree in a relevant field (preferred).
• 3–5 years of experience in Sales, Marketing, Customer Care, or related functions.
• Minimum 1 year of experience in the fragrance or related industry.
• Fluent in Portuguese and English. Spanish desirable.
• Strong project management and presentation skills.
• Basic negotiation and strong commercial acumen.
• Passion for fragrances, creativity, and innovation.
• Understanding of customer strategy, budget principles, profitability metrics, and KPIs.
• Ability to capture and clearly communicate requirements.
• Collaborative leadership across functions and geographies.
• Confidence in dealing with ambiguity and complexity with a proactive approach.
• Knowledge of fragrance business processes, olfactive vocabulary, and regulatory requirements is a plus.

Benefits

• Company Car;
• Medical and Dental plan for you and your dependents;
• Private Pension Plan;
• Life Insurance;
• On-site restaurant;
• Free Parking or Charter or Transportation Voucher;
• GymPass;
• Pharmacy Assistance (medicine paid through payroll);
• Employee Assistance Program - specialized assistance and guidance in legal, psychological, financial, and social matters - 100% Confidential.