Onsite IT Systems Administrator, First-Level Support

Posted 2 hours ago

Apply now

About the role

  • IT System Administrator providing first level support for GFO Kliniken's hardware and software needs. Responsible for technical inquiries, user account management and application support.

Responsibilities

  • Provide support for technical inquiries and issues related to hardware and software
  • Receive calls via the hotline
  • Manage support tickets and document requests in a ticketing system
  • Record and maintain hardware inventory
  • Create new user accounts and manage user permissions
  • Ensure the smooth operation of applications and hardware
  • Participate in the implementation and support of hardware and software projects

Requirements

  • Completed vocational training in IT or an equivalent qualification (e.g., university degree)
  • Solid knowledge of client and server operating systems
  • Good proficiency with relevant software applications
  • Basic knowledge of hardware and network technologies
  • Ability to analyze and resolve problems
  • Experience with ticketing systems and support tools
  • Excellent communication skills
  • Strong customer orientation

Benefits

  • Attractive and transparent compensation in accordance with the German Caritas Association's employment contract guidelines (AVR)
  • Above-average employer contribution (5.6%) to your company pension (KZVK)
  • Christmas bonus
  • Holiday pay
  • Contractual sick pay supplement
  • A secure workplace with varied deployment opportunities
  • Career opportunities within the GFO network
  • At least 30 days of vacation based on a 5-day workweek
  • Additional contractual special and extra vacation days
  • External and internal training and development opportunities
  • Flexible working-time models
  • Possibility of mobile/remote working
  • Numerous employee discounts with various providers
  • Attractive company bike leasing scheme

Job title

IT Systems Administrator, First-Level Support

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job