Lead AI adoption strategies as a Transformation Readiness Manager at Genesys creating impactful, measurable behavior changes. Collaborate with senior leaders to ensure AI integration into workflows.
Responsibilities
Lead enterprise-wide AI adoption strategies that drive measurable behavior change and business impact across functional areas
Own end-to-end change strategies for AI-enabled initiatives, aligning adoption plans with evolving business priorities and governance requirements
Partner with senior leaders in transformation, technology, and business functions to influence strategy and embed AI into core workflows
Conduct impact and readiness assessments focused on workflow redesign, capability gaps, and organizational risk
Design and implement engagement programs, champion networks, and leader enablement initiatives that accelerate sustained adoption
Define and track adoption metrics, translating data into actionable insights that continuously refine strategy in a fast-moving AI landscape
Coach leaders and managers through ambiguity, enabling confident decision-making as AI capabilities and use cases evolve
Requirements
Demonstrate 5 to 7+ years of experience leading change management, digital transformation, or organizational development initiatives within enterprise environments
Deliver measurable adoption outcomes across complex, cross-functional programs with clear business impact
Influence senior leaders and stakeholders across multiple business units with strong executive presence and communication skills
Apply analytical thinking to define adoption metrics, assess impact, and translate insights into practical action plans
Navigate ambiguity and rapidly evolving priorities with resilience and adaptability
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
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