Systems Engineer focusing on planning and coordinating systems engineering tasks for HVDC projects in Germany's energy transition. Collaborating with multi - cultural teams to achieve project objectives.
SE
Onsite Senior Front Line Quality Manager, Gas Power
Posted 22 minutes ago
About the role
- Senior HDGT NU Front Line Quality Manager overseeing customer quality and leading continuous improvement initiatives at GE Vernova, enhancing project deliverables and customer satisfaction.
Responsibilities
- Ensure cross-functional RCAs timely and high quality execution and CAPA sustainment
- Analyze data from Customer Events (CEs).
- Investigate if trends and systemic root cause will be addressed by existing projects, and if not, coordinate with Quality colleagues and Enabling Functions to address
- Ensure RCAs are kicked off for CEs and improve RCA first past yield through gate reviews by tracking Root Cause Identification (RCID), Corrective and Preventive Action (CAPA), and Effectiveness
- Ensure Daily Management and resolution of “critical” and “high” NCRs.
- Monitor and escalate NCRs for appropriate assignment/reassignment
- Ensure the development of Customer Experience (CX) feedback action plans
- Implement the lessons learned processes for like on-site and site to site applicaitons
- Lead trainings for customer-facing teams on Quality processes and tools
- Support ISO9001 recertification and Pole QMS audits
- Develop Quality Alerts and Quality Read Across process.
- Attend Customer Meetings to represent the Quality Function and actions to address Quality events and long-term actions Gas Power is taking to improve customer outcomes.
- Implement continuous improvement via lean to drive improved fulfillment of Project quality contractual deliverables.
- Develop processes and metrics to measure the deliverables of the operation ensuring on time delivery and identify areas of continuous improvement as it related to Project quality deliverables.
Requirements
- Considerable experience in Quality and/or Lean and able to constructively collaborate and lead cross-functional initiatives and transformational continuous improvement projects.
- Expertise in lean problem-solving tools including PSR, 3x5 Why, and 8D
- Bachelor’s degree from an accredited university or college or equivalent experience
- Experience working within complex, multi-site, multi-functional organizations
- Experience in managing a portfolio of projects and activities
- Customer Facing Role Experience
- Travel as needed to drive strategy, support problem solving at sites, and connect with team
- English fluency
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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