Problem Support Manager leading the problem management function for U.S. Customs and Border Protection's Network Operations Center contract. Ensures identification and elimination of root causes impacting network availability.
About the role
- Enablement Manager driving customer segmentation and collaboration at GBG. Optimizing go-to-market strategies and enhancing sales effectiveness through market insights and strategic initiatives.
Responsibilities
- Drive a data-driven approach to customer and product segmentation
- Collaborate closely with product teams to build winning propositions
- Collaborate closely with go-to-market teams (especially sales) to develop winning strategies for our big bets and exceed revenue targets
- Implement tools, processes and methodologies that accelerate growth
- Provide market insight to the leadership team
- Own and manage other strategic projects required by the business
Requirements
- Proven experience in a B2B setting in a relevant business discipline such as Strategy, Enablement or Market Development
- Experience or a strong interest in regulatory technology – with a desire to absorb and understand a large amount of industry information
- Strong people skills, with an ability to quickly establish relationships
- An ability to operate within an imperfect, ambiguous, hands-on environment
- A strong communicator that can engage audiences of all seniorities
- A confident presenter (in-person and virtually) who can create and deliver content to internal GTM teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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