Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Senior Director leading social impact strategy at Gap Inc. Driving initiatives to amplify values, energize employees, and strengthen reputation.
Responsibilities
- Lead Purpose-Driven Initiatives: Shape and execute strategies that amplify Gap Inc.’s social impact and community engagement at local, national, and global levels.
- SF Revitalization Leadership: Drive Gap Inc.’s efforts to revitalize San Francisco through cross-sector partnerships, local engagement, and strategic investment in community infrastructure and programming.
- Gap Foundation Oversight: Support the vision and execution of Gap Foundation programs, ensuring alignment with corporate purpose and measurable impact.
- Provide Executive Transparency: Deliver clear reporting and insights to leadership on purpose initiatives, media engagement, and emerging opportunities to inform decision-making and demonstrate impact.
- Develop programs that activate Gap Inc.’s presence in key communities, leveraging brand platforms and employee networks to drive meaningful change.
- Oversee employee volunteering strategy, scaling programs that align with company values and deliver measurable impact.
- Own social media strategy for purpose-driven initiatives, ensuring authentic, engaging content that resonates across platforms.
- Build and manage relationships with nonprofits, civic organizations, and government entities to advance shared goals in sustainability, inclusion, and community development.
- Represent Gap Inc. in civic forums and coalitions to influence systemic change and support revitalization efforts.
- Establish KPIs and reporting frameworks to track effectiveness and reach of purpose initiatives.
- Conduct needs assessments and develop scalable program designs that deliver measurable outcomes.
Requirements
- 15+ years in corporate social responsibility, ESG, public affairs, or community engagement
- Proven track record of leading large-scale purpose initiatives with measurable outcomes
- Deep understanding of social impact strategy, stakeholder engagement, and cross-functional collaboration
- Exceptional communication and storytelling skills, with experience influencing senior leaders and external partners
- Passion for community building, equity, and sustainability
- Strong leadership skills with a history of guiding high-performing teams.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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