Hybrid Key Account Manager – Heat Pump Installation Teams

Posted 2 weeks ago

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About the role

  • Key Account Manager managing external installation teams in renewable energy sector. Building partnerships and ensuring quality in heat pump project installations with hybrid work model.

Responsibilities

  • Build and expand our network of external installation partners (primarily plumbing, heating and HVAC contractors in the heat pump sector)
  • Onboard new partner companies: training, process implementation, quality assurance
  • Weekly deployment scheduling in close coordination with partner companies – including coordination of resources, appointments and project priorities
  • Ongoing support for partner teams: primary contact for operational questions, technical interface, coordinator for open issues
  • Organize and facilitate regular meetings on invoicing, capacity planning and quality feedback
  • Develop growth strategies with existing partners: increase team sizes, optimize internal processes, improve collaboration
  • Work closely with internal teams (e.g., Engineering, Operations, Customer Service) to ensure smooth execution of installations
  • Use digital tools (e.g., Airtable, CRM systems) to document all information and progress transparently and efficiently

Requirements

  • Degree or substantial professional experience in a relevant field (e.g., industrial engineering, business administration, technical coordination)
  • Experience working with external service providers or trade partners, ideally in plumbing/HVAC (SHK), energy or building services engineering
  • Strong organizational skills, assertiveness and excellent communication sensibility
  • Confident handling of digital tools and processes
  • Strong understanding of operational workflows and business-oriented thinking
  • Excellent German skills (C2); Eastern European languages are a plus

Benefits

  • Attractive compensation
  • Hybrid working: partial remote work possible after onboarding
  • Company laptop and mobile phone
  • Modern, centrally located office in Berlin
  • Fresh, subsidized lunch – vegetarian and healthy options
  • Team culture with genuine camaraderie and regular events
  • Training opportunities and development prospects
  • Room for shaping your role in a future-focused company in the renewable energy sector

Job title

Key Account Manager – Heat Pump Installation Teams

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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