Key Account Manager managing external installation teams in renewable energy sector. Building partnerships and ensuring quality in heat pump project installations with hybrid work model.
Responsibilities
Build and expand our network of external installation partners (primarily plumbing, heating and HVAC contractors in the heat pump sector)
Onboard new partner companies: training, process implementation, quality assurance
Weekly deployment scheduling in close coordination with partner companies – including coordination of resources, appointments and project priorities
Ongoing support for partner teams: primary contact for operational questions, technical interface, coordinator for open issues
Organize and facilitate regular meetings on invoicing, capacity planning and quality feedback
Develop growth strategies with existing partners: increase team sizes, optimize internal processes, improve collaboration
Work closely with internal teams (e.g., Engineering, Operations, Customer Service) to ensure smooth execution of installations
Use digital tools (e.g., Airtable, CRM systems) to document all information and progress transparently and efficiently
Requirements
Degree or substantial professional experience in a relevant field (e.g., industrial engineering, business administration, technical coordination)
Experience working with external service providers or trade partners, ideally in plumbing/HVAC (SHK), energy or building services engineering
Strong organizational skills, assertiveness and excellent communication sensibility
Confident handling of digital tools and processes
Strong understanding of operational workflows and business-oriented thinking
Excellent German skills (C2); Eastern European languages are a plus
Benefits
Attractive compensation
Hybrid working: partial remote work possible after onboarding
Company laptop and mobile phone
Modern, centrally located office in Berlin
Fresh, subsidized lunch – vegetarian and healthy options
Team culture with genuine camaraderie and regular events
Training opportunities and development prospects
Room for shaping your role in a future-focused company in the renewable energy sector
Job title
Key Account Manager – Heat Pump Installation Teams
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