Relationship Manager acting as the primary contact for charitable gaming partners in Northeastern Ohio. Ensuring client satisfaction and retention while providing innovative gaming solutions.
About the role
- Account Manager overseeing key accounts in Infectious Disease diagnostic solutions for Abbott. Driving relationships and market share growth in Central Plains, NE.
Responsibilities
- Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs
- Build and maintain strong relationships through proactive collaboration and understanding of customer objectives
- Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction
- Gathers insight from multiple sources to understand stakeholder priorities and challenges
- Collaborate with Sales Development Manager ID, Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats
- Develop and execute strategic account plans focused on value expansion and profitability
- Identify and implement operational improvements to drive customer success
- Use sales metrics and standardized tools to document the sales process and influence purchasing decisions
- Responsible for contract negotiation, pricing, proposal, bid preparation, customer service and follow up
- Assist in implementation of new customers and develop plan for retention
Requirements
- Bachelor’s degree
- Minimum 4 years proven success in medical sales, ideally within the diagnostics space
- Deep understanding of laboratory and point-of-care settings, health system operations, and health economics
- Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
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