Hybrid Senior Enterprise Account Manager

Posted last month

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About the role

  • Enterprise Account Manager focused on the US market, developing relationships and driving revenue growth. Join Frontify's dynamic team to empower brands with innovative solutions.

Responsibilities

  • Manage a portfolio of enterprise customers across the US, driving revenue growth.
  • Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
  • Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.
  • Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
  • Negotiate expansions with a focus on long-term partnership health and sustainable growth.
  • Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
  • Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.

Requirements

  • You bring 6+ years of experience in enterprise account management, customer success, or B2B SaaS sales.
  • You have a proven record of success managing and expanding large, complex customer relationships within the US market.
  • You’re experienced working with enterprise marketing, brand, or creative technology solutions.
  • You build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers.
  • You combine strategic thinking with commercial acumen and a deep focus on customer value.
  • You operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight.
  • You thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.

Benefits

  • At least 5 weeks of holiday (PTO)
  • Paid educational and well-being days off
  • Home office setup budget
  • Annual salary review
  • Localized benefits
  • Invite to our summer company meet-up in Switzerland

Job title

Senior Enterprise Account Manager

Job type

Experience level

Senior

Salary

$116,000 - $136,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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