Relationship Manager managing a book of ultra - high - net - worth clients for Vanguard. Delivering tailored solutions and guidance to help clients achieve their long - term financial goals while providing exceptional service.
About the role
- Enterprise Account Manager focused on the US market, developing relationships and driving revenue growth. Join Frontify's dynamic team to empower brands with innovative solutions.
Responsibilities
- Manage a portfolio of enterprise customers across the US, driving revenue growth.
- Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
- Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.
- Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
- Negotiate expansions with a focus on long-term partnership health and sustainable growth.
- Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
- Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.
Requirements
- You bring 6+ years of experience in enterprise account management, customer success, or B2B SaaS sales.
- You have a proven record of success managing and expanding large, complex customer relationships within the US market.
- You’re experienced working with enterprise marketing, brand, or creative technology solutions.
- You build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers.
- You combine strategic thinking with commercial acumen and a deep focus on customer value.
- You operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight.
- You thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.
Benefits
- At least 5 weeks of holiday (PTO)
- Paid educational and well-being days off
- Home office setup budget
- Annual salary review
- Localized benefits
- Invite to our summer company meet-up in Switzerland
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