Enterprise Account Manager focused on the US market, developing relationships and driving revenue growth. Join Frontify's dynamic team to empower brands with innovative solutions.
Responsibilities
Manage a portfolio of enterprise customers across the US, driving revenue growth.
Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.
Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
Negotiate expansions with a focus on long-term partnership health and sustainable growth.
Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.
Requirements
You bring 6+ years of experience in enterprise account management, customer success, or B2B SaaS sales.
You have a proven record of success managing and expanding large, complex customer relationships within the US market.
You’re experienced working with enterprise marketing, brand, or creative technology solutions.
You build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers.
You combine strategic thinking with commercial acumen and a deep focus on customer value.
You operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight.
You thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.
Benefits
At least 5 weeks of holiday (PTO)
Paid educational and well-being days off
Home office setup budget
Annual salary review
Localized benefits
Invite to our summer company meet-up in Switzerland
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