Community Content Manager leading community communications and content strategies for a game studio. Fostering player engagement across social media to support game launches and interactions.
Responsibilities
Lead Frontier’s outbound community communications across social media and other non-owned platforms.
Own and manage the content calendar across social media and other relevant platforms.
Manage and grow Frontier’s presence across channels such as X/Twitter, Instagram, TikTok, Facebook and YouTube.
Brief and collaborate with creative teams to deliver engaging evergreen and campaign content.
Support community content initiatives across Frontier’s sales platforms and content hubs.
Promote partnered creators and creator-led content through Frontier’s social channels.
Coordinate closely with PR and Influencer teams to ensure consistent messaging and campaign alignment.
Monitor performance using social analytics tools and optimise content based on insights and audience behaviour.
Represent Frontier in outbound communications, maintaining a consistent, authentic brand voice.
Act as the first escalation point for key community communications issues, working with relevant internal stakeholders.
Collaborate with teams across Brand, Product, Marketing and Development to ensure community messaging supports wider strategic goals.
Requirements
Proven experience in social media management and content strategy.
Excellent copywriting and communication skills.
Experience briefing and collaborating with creative teams.
Familiarity with social media analytics, performance tracking and reporting.
A proactive, creative and organised approach to content planning.
Confidence working in a fast-paced, reactive environment.
A genuine passion for video games and a strong understanding of gaming communities.
Bonus if you have experience launching and supporting live service games.
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