Senior Client Success Manager overseeing high - value customer accounts in a leading SaaS company. Focused on strategic planning, customer satisfaction, and portfolio management.
About the role
- Customer Success Intern supporting customer engagement initiatives and retention strategies for Fortive Corporation. Collaborating with cross-functional teams and analyzing customer data to improve experiences.
Responsibilities
- Support key initiatives that strengthen customer engagement and retention
- Analyze customer data and improve operational processes for better customer experience
- Collaborate with Customer Success, Renewals, and Operations teams
- Design repeatable processes and identify automation opportunities
Requirements
- Actively working towards a degree in Business, Communications, Analytics, or related field, graduating December 2026 or later.
- Experience with Excel or data tools is a plus (but not required)
- Interest in SaaS, customer engagement, or process improvement
Benefits
- Hands-on experience in Customer Success strategy and operations
- Exposure to real customer lifecycle, retention, and data-driven decision making
- Opportunities to partner with cross-functional teams
- Experience designing repeatable processes and identifying automation opportunities
- A meaningful intern project portfolio you can speak to in future roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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