CRM Administrator supporting Salesforce platform to enable a data - driven sales team at Inchcape Shipping Services. Collaborate with global teams and drive performance improvements in a hybrid role based in London.
About the role
- SAP ABAP + CRM Consultant developing and enhancing SAP solutions for Weekday's clients. Collaborating to support business-critical systems with technical expertise and design skills.
Responsibilities
- Design, develop, and enhance SAP ABAP objects including reports, interfaces, forms, workflows, and conversions
- Work on SAP CRM technical components such as Web UI, Middleware, BOL/GENIL, and One Order framework
- Analyze business requirements and translate them into effective technical solutions within SAP ABAP and CRM modules
- Develop and manage integrations between SAP CRM and other SAP/non-SAP systems using interfaces and APIs
- Perform debugging, performance tuning, and issue resolution to ensure optimal system functionality
- Support CRM processes including Sales, Service, Marketing, and customer interaction workflows
- Execute data migration, reporting, and custom development activities as required
- Collaborate with functional consultants, business users, and cross-functional teams for seamless delivery
- Participate in testing, deployment, and post-go-live support to ensure system stability and performance
- Ensure adherence to best practices in SAP development, documentation, and governance
Requirements
- 6–8 years of hands-on experience in SAP ABAP development and SAP CRM technical support
- Strong expertise in ABAP concepts including Reports, SmartForms, Adobe Forms, Enhancements, BADI, BAPI, RFC, ALE/IDocs, and OData
- Solid experience in SAP CRM technical areas such as Web UI, Middleware, BOL/GENIL, and CRM enhancements
- Good understanding of CRM Order Management and Service processes
- Proven experience in debugging, troubleshooting, and performance optimization
- Experience integrating SAP CRM with ECC or S/4HANA systems
- Knowledge of SAP HANA and CDS Views is an added advantage
- Strong analytical thinking and problem-solving skills
- Effective communication and stakeholder management abilities
- Ability to work in a hybrid and fast-paced project environment
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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