Solution Architect guiding customers in digital transformation with optimal tech solutions. Collaborating with sales and engineering for tailored client architecture recommendations.
About the role
- Engineer responsible for developing and integrating applications for Forterro's clients. Collaborating with small teams and ensuring timely delivery of remote services in ERP Clipper.
Responsibilities
- In collaboration with the Clipper service team, you will be responsible for delivering billable services for Forterro clients.
- The majority of interventions take place remotely, via videoconference, or independently while respecting deadlines and the client's specifications.
- You will work within a small team where autonomy, communication, and information sharing are essential.
- After an onboarding period within the Clipper service team, you will perform various technical and functional services for our clients.
- Your role will cover the following areas:
- Training Clipper ERP users remotely, via videoconference, and consistently producing session reports.
- Implementing customizations in WinDev: print layouts, windows, exports, imports, macros, and user code.
- Migrating existing customizations during updates or version changes.
- Writing specifications (functional and technical) in collaboration with clients and their partners to define requirements.
- Resolving client support tickets, ensuring thorough follow-up and appropriate responses.
Requirements
- You have strong WinDev programming skills and are comfortable with the Microsoft Office suite, with knowledge of SQL.
- Proficiency in Power BI would be a plus.
- You have prior experience working with an ERP and at least two years of professional experience.
- Ideally, you have knowledge of commercial management and billing, and, if possible, some exposure to the industrial sector.
- You can work autonomously while being fully aware of the importance of teamwork.
- You are comfortable in both French and English, orally and in writing.
Benefits
- Occasional travel within France is expected for semi-annual meetings.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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