About the role

  • Client Solutions Engineer Manager leading the daily operations of AHEAD’s NY and NJ Solutions Engineering Team. Working with Managing Directors to drive sales and foster exceptional customer satisfaction.

Responsibilities

  • Present AHEAD value proposition to customer and strategic partners
  • Lead activities to assist account teams to develop and implement sales plan to achieve or exceed goals
  • Source and identify the proper support to ensure exceptional customer satisfaction
  • Position Executive / Technical Briefings and Lab Demonstrations with customers and partners to showcase AHEAD’S value
  • Recruit, build, mentor and motivate team resources
  • Provides coaching and professional development to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets
  • Establish key relationships with strategic partners to maximize sales performance
  • Facilitate Solution Verification / BOM Review Process
  • Ensure Project Transition / Closure process is completed
  • Drive sales meetings and quarterly business reviews
  • Resolve escalations and collaborates with the management team to develop efficiencies with internal processes
  • Align with Practice Managers to develop new solutions and offerings and execute in the field

Requirements

  • Resourceful and able to work under critical conditions
  • Pleasant, courteous and able to abide and follow guidelines set by our company’s culture
  • Strong interpersonal skills with excellent presentation skills
  • Able to communicate with all levels of resources
  • Ability to influence others to achieve results
  • Leadership: Independent, self motivated, self starter and possess good working attitude
  • Able to work well within the team and with partners
  • Customer focused
  • Results driven

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Job title

Client Solutions Engineer – Manager

Job type

Experience level

Mid levelSenior

Salary

$270,000 - $320,000 per year

Degree requirement

No Education Requirement

Location requirements

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