Hybrid Solutions Engineer – Integrations

Posted last month

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About the role

  • Solutions Engineer integrating and optimizing systems for Foods Connected, a cloud-based food supply platform. Role involves customer collaboration and technical solution delivery in Northern Ireland.

Responsibilities

  • Lead customer integration calls with technical stakeholders, ensuring clear communication and confidence in our approach.
  • Run discovery workshops to understand customer needs, data structures and integration workflows.
  • Translate customer requirements into actionable, maintainable solutions using our automation tooling, APIs and other integration frameworks.
  • Liaise closely with internal teams including Product, Engineering and Implementation to ensure integrations support customer goals and platform best practices.
  • Configure, test and validate customer integrations including data mapping, transformation, automation workflows and API connectivity.
  • Troubleshoot integration issues and provide clear, timely solutions to customers and internal teams.
  • Maintain and monitor existing integrations, ensuring they remain reliable and aligned with evolving customer requirements.
  • Document integration requirements, technical specifications and support materials to ensure clarity and repeatability.
  • Provide feedback to Product and Engineering based on customer needs and integration patterns.
  • Continuously improve integration processes and methodologies to increase scalability, quality and efficiency.

Requirements

  • BS in Computer Science, Information Systems or related discipline, or equivalent practical experience.
  • 3+ years in a technical customer facing role such as Solutions Engineer, Integration Engineer, Implementation Engineer or similar.
  • Experience working with SaaS platforms and system integrations.
  • APIs and integration protocols such as REST and SOAP.
  • Data formats including JSON, XML and CSV.
  • Integration tools, automation platforms or iPaaS solutions.
  • Basic scripting or programming proficiency such as C#, JavaScript or Python.
  • Understanding of SQL and relational data structures.
  • Experience collaborating with engineering teams and reading technical documentation.
  • Familiarity with Agile methodologies.

Benefits

  • Competitive Base Salary
  • Clear Career Progression
  • Generous Holiday Package - 25 Days + 10 Public Holidays
  • Secure Company Hardware
  • Private Healthcare & Employee Wellness Classes

Job title

Solutions Engineer – Integrations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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