Cyber Security Customer Solution Architect delivering integrated security solutions for the Canadian federal government. Collaborating with various teams to enhance cybersecurity posture while supporting federal compliance initiatives.
About the role
- Solutions Engineer integrating and optimizing systems for Foods Connected, a cloud-based food supply platform. Role involves customer collaboration and technical solution delivery in Northern Ireland.
Responsibilities
- Lead customer integration calls with technical stakeholders, ensuring clear communication and confidence in our approach.
- Run discovery workshops to understand customer needs, data structures and integration workflows.
- Translate customer requirements into actionable, maintainable solutions using our automation tooling, APIs and other integration frameworks.
- Liaise closely with internal teams including Product, Engineering and Implementation to ensure integrations support customer goals and platform best practices.
- Configure, test and validate customer integrations including data mapping, transformation, automation workflows and API connectivity.
- Troubleshoot integration issues and provide clear, timely solutions to customers and internal teams.
- Maintain and monitor existing integrations, ensuring they remain reliable and aligned with evolving customer requirements.
- Document integration requirements, technical specifications and support materials to ensure clarity and repeatability.
- Provide feedback to Product and Engineering based on customer needs and integration patterns.
- Continuously improve integration processes and methodologies to increase scalability, quality and efficiency.
Requirements
- BS in Computer Science, Information Systems or related discipline, or equivalent practical experience.
- 3+ years in a technical customer facing role such as Solutions Engineer, Integration Engineer, Implementation Engineer or similar.
- Experience working with SaaS platforms and system integrations.
- APIs and integration protocols such as REST and SOAP.
- Data formats including JSON, XML and CSV.
- Integration tools, automation platforms or iPaaS solutions.
- Basic scripting or programming proficiency such as C#, JavaScript or Python.
- Understanding of SQL and relational data structures.
- Experience collaborating with engineering teams and reading technical documentation.
- Familiarity with Agile methodologies.
Benefits
- Competitive Base Salary
- Clear Career Progression
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Secure Company Hardware
- Private Healthcare & Employee Wellness Classes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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