Operations Account Manager responsible for customer relationship management and project coordination at Arrow. Leading account support team and cross - functional projects for operational success.
About the role
- Partnerships Lead managing brand relationships for Fnatic in the Japanese gaming market. Engaging with key decision-makers and expanding partnerships with top Japanese brands.
Responsibilities
- Build a deep understanding of the Japanese market, developing relationships with key decision makers in brands looking to reach youth audiences through gaming
- Ideate, draft and pitch KPI-driven proposals that can deliver results for prospective partners through leveraging Fnatic’s commercial assets
- Own a pipeline of Japanese opportunities to achieve agreed revenue targets, providing regular updates to management on progress and any obstacles you might be encountering
- Work closely with local and HQ (London) based Pro-Gaming, Marketing and other relevant colleagues on planning and execution of activations for partners
- Negotiate contract terms and work with Commercial Operations and Legal to finalise agreements
- Lead on new partner onboarding, and educate Fnatics about the scope and potential of partnership
- Provide best-in-class partner management for assigned Fnatic partners, maintaining strong Partner Health to maximise opportunities for relationships to renew and scale
- Coordinate business reviews with partners, working with internal teams to best showcase partnership performance through data and market insights
- Explore opportunities across the business on a regular basis to identify new opportunities to over-deliver or expand the partnership
- Lead on ad-hoc Partnership projects as directed by your manager
Requirements
- Background in the selling and delivery of digital media properties for rights-holder(s), directly or via agency
- Strategic thinking on how brands can engage with youth audience to achieve their marketing objectives
- Compelling presenting skills and a natural rapport with people
- Track record of over-achievement in sales and commercial relationship management
- Honesty in self-evaluating and a desire for constant improvement
- Creativity and ability to participate in and lead ideation
- Someone who thrives with autonomy in a delivery-focused environment
- Excellent written and verbal communication in English and Japanese, additional languages desirable
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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