Operations Account Manager responsible for customer relationship management and project coordination at Arrow. Leading account support team and cross - functional projects for operational success.
About the role
- Partnerships Director connecting brands to esports audience and leading partner management and development at Fnatic. Driving business development and achieving revenue targets in a creative environment
Responsibilities
- Own the Partnerships P&L and Fnatic's global partnerships proposition in general, being directly accountable for setting and achieving annual revenue targets
- Propose and align on commercial strategy with Fnatic leadership and board, and present roadmap and progress to the company regularly
- Oversee the development of industry-leading Partner Success and Partner Development teams, shaping a strong team culture that regularly overdelivers
- Provide a senior presence at key phases in pitching for new business, building confidence in prospective partners in Fnatic’s ability to help them achieve their goals
- Nurture relationships with senior stakeholders of our brand partners, deepening Fnatic’s connection to their brand and ensuring the partnership grows over time
- Build Fnatic’s reputation through presence and networking at key B2B/industry events, and seek opportunities to position Fnatic as a thought leader in the esports and digital media landscape
- Regularly review team incentive schemes and ensure they drive intended behaviours
- Work closely with Fnatic’s Marketing and Pro-Gaming teams to ensure Fnatic's commercial offering is sustainable and contractual commitments are able to be fulfilled
- Support Commercial talent acquisition efforts, leading on candidate assessment and providing appropriate feedback
- Be instrumental in having Fnatic's brand partnerships deliver innovative activations and win industry awards
- Own new commercial projects as agreed with leadership, exploring new asset opportunities for Fnatic to take to market
- Contribute to the evolution of Fnatic's CSR strategy and ensure the commercial strategy is aligned with this
- Contribute to the broader growth of Fnatic as a senior leader within the business
Requirements
- Extensive leadership and development of commercial teams in rights-holder or agency environments
- Understanding of trends in gaming, youth culture and media consumption
- Proven sales ability and understanding of how to value and present digital media properties
- Strategic thinking on how brands can engage with audiences balanced with maximising return on a variety of assets
- Track record of securing 7-figure brand partners and maintaining long-term relationships
- Willingness to travel and represent Fnatic domestically and abroad
- Well-established network of decision-makers within tier 1 global brands
- Relentless energy and drive to push team to overdeliver on targets
- A compelling presenter who can articulate a strong vision
- Comfort with data and ability to present insights articulately
- Creativity and ability to participate in ideation
- Excellent written and verbal communication in English, additional languages desirable
Benefits
- The chance to learn from an ambitious and super creative team, and enjoy the buzz of our fast-paced business
- Hybrid onsite/remote work policy
- Private medical insurance (Vitality)
- Employee Assistance Programme (Health Assured)
- Enhanced parental leave policy
- Eyecare vouchers
- Cycle to work scheme
- Self-development book requests for the Fnatic Library
- Fnatic shop staff discount
- Fruit, drinks and snacks available daily in the office
- Regular lunch clubs, office drinks and other social activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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