Customer Service & Back - Office support in a company specializing in sustainable textiles. Engaging in customer support, online shop management, and process improvement.
About the role
- Part-time Customer Care Student at flaschenpost providing prompt assistance through various channels. Engaging in customer communication to ensure satisfaction and support in a fast-paced environment.
Responsibilities
- Handling customer inquiries by phone, email and on social networks
- Assisting customers via live chat and other communication channels
- Independently managing general office tasks
- Actively contributing to the expansion of customer support
Requirements
- Empathetic approach to customer concerns
- Good command of German, both written and spoken
- Flexibility to work changing early and late shifts during the week and on Saturdays
- Enrolled as a student for the entire duration of the working-student position
- Confident PC/computer skills
Benefits
- Work‑life balance – Shape your working day flexibly according to your needs and enjoy the freedom of remote working
- Start‑up perks – Enjoy free drinks and the occasional game of foosball or table tennis as a break from work
- flaschenpost Learning – Create your personal learning journey and expand your know‑how through diverse and innovative training
- Buddy program – Your flaschenpost buddy will support you with advice and guidance during onboarding
- State‑of‑the‑art technology – We place great value on progress and innovation
- Team and networking events – Stay active and get to know your colleagues at corporate sports, game nights and regular meetups
- Corporate benefits – Whether shopping or fitness, benefit from discounts and offers in online shops, gyms, and exclusive arrangements with Hansefit and Urban Sports Club
- Social responsibility – Blood donation during working hours to help save lives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
As a Bilingual Sales & Customer Service Advisor, engage Dutch and English speaking customers. Provide support and sales assistance in a hybrid work model.
Customer Service Representative for Brunswick providing technical support and customer service for marine brands. Supporting dealers and customers to enhance the overall customer experience with Navan and Sea Ray products.
Telesales - Manager in veterinary customer service support handling customer inquiries and feedback. Joining a dynamic team at WDT ensuring high - quality service for veterinary practices.
Customer service representative supporting primarily veterinary clients via phone and assisting with order management. Providing coordination for returns and customer care support in a hybrid role.
Join an international meal card project as a Customer Service Representative. Handle inquiries and provide support in French while based in Braga, Portugal.
Customer Support for Pulsz Bingo product providing player assistance via email and live chat. Responsibilities include troubleshooting, moderating chat, and ensuring player engagement.
Customer Service Supervisor leading a high - performing customer service team at McKesson. Developing agents and delivering world - class service in a hybrid environment.
Virtual Customer Service Representative providing support for NextGen Real Estate clients via phone, email, and chat. Handling inquiries, complaints, and account management with a focus on customer satisfaction.
Customer service operator handling phone support for clients at Supergasbras, a major GLP distributor in Brazil. Focus on care, attention, and service quality in a hybrid work setup.